Guest Relations Manager
3 weeks ago
Guest Relations Manager
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise.
As a Guest Relations Manager you will receive:
Salary: Up to £31’201.20 per annum Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme – up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning trainingWe are looking for a Guest Relations Manager who will:
Ensure the smooth running of the department on a day-to-day basis with effective communication. Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met. Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members Proficient with Microsoft Office and excellent knowledge of Opera Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care Has previous experience as a Guest Relations Manager or Duty Manager in a hotelRenowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
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Guest Relations Manager
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Guest Relations Manager
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London, Greater London, United Kingdom MERCURE Full timeMain ResponsibilitiesThe Guest Relations Manager plays a pivotal role in ensuring the highest standards of service are maintained throughout the hotel. This includes:Providing exceptional customer service and ensuring guest satisfactionCollaborating with various departments to resolve guest complaints and issuesDeveloping and implementing strategies to...
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London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time{"title": "Guest Relations Manager", "description": "Join Our Team as a Guest Relations ManagerAt Park Plaza Westminster Bridge London, we are seeking a skilled Guest Relations Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at...
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Guest Relations Manager
3 weeks ago
London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time{"title": "Guest Relations Manager", "description": "Join Our Team as a Guest Relations ManagerAt Park Plaza Westminster Bridge London, we are seeking a skilled Guest Relations Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at...
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London, Greater London, United Kingdom Park Plaza Full time{"title": "Guest Relations Manager", "description": "Join Our Team as a Guest Relations ManagerPark Plaza is a leading hotel chain that prides itself on providing exceptional guest experiences. As a Guest Relations Manager, you will be the face of our hotel, responsible for ensuring that our guests receive the highest level of service and satisfaction.Key...
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London, Greater London, United Kingdom Park Plaza Full time{"title": "Guest Relations Manager", "description": "Join Our Team as a Guest Relations ManagerPark Plaza is a leading hotel chain that prides itself on providing exceptional guest experiences. As a Guest Relations Manager, you will be the face of our hotel, responsible for ensuring that our guests receive the highest level of service and satisfaction.Key...
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London, United Kingdom Park Plaza Westminster Bridge London Full timeDepartment: Guest RelationsJob Level: ManagementJob Type: Full TimeHours per week: 40Job Reference: req12136Date Posted: 16 OctoberSalary: £ 31201.20 per annumGuest Relations ManagerAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza...
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Guest Relations Manager
5 days ago
London, United Kingdom Park Plaza Westminster Bridge Full timeGuest Relations ManagerMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just...
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London, United Kingdom Park Plaza Westminster Bridge Full timeGuest Relations ManagerAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service...
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London, United Kingdom Park Plaza Full timeGuest Relations ManagerAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service...
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London, United Kingdom Park Plaza Full timeGuest Relations ManagerAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service...
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London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time{"title": "Guest Relations Manager", "description": "Join Our Team as a Guest Relations ManagerAt Park Plaza Westminster Bridge London, we are seeking a skilled Guest Relations Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at...
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Guest Relations Manager
3 weeks ago
London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time{"title": "Guest Relations Manager", "description": "Join Our Team as a Guest Relations ManagerAt Park Plaza Westminster Bridge London, we are seeking a skilled Guest Relations Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at...