Senior Knowledge Analyst- Ecommerce Marketplace

3 weeks ago

London, United Kingdom Boston Consulting Group Full time

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

As a Senior Knowledge Analyst (SKA) In a Client Focused role within BCG's Marketing, Sales, & Pricing Practice Area, you will work in a growing global team helping to grow our Ecommerce Marketplace offering and deliver impactful client work. You will do this by utilizing your own individual expertise and institutional assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on client projects and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.

 

As a Client Focused Senior Knowledge Analyst, you will support commercialization efforts for the Ecommerce Marketplace offering, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.

 

BCG's Ecommerce Marketplace team helps clients to build new avenues for commercial growth, both launching brand-owned Ecommerce Marketplaces and optimizing revenue and profitability through established 3rd party Ecommerce Marketplaces (e.g. Amazon, Flipkart, Lazada). As a Subject Matter Expert, you will bring experience in digital acquisition, conversion rate optimization, and category growth strategy through Ecommerce Marketplaces. You will also work cross-sector, with experience from either Telecoms, Consumer Packaged Goods, Retail, Travel, Hospitality, or B2B sectors being advantageous. 

 

 

  • Researching customer needs and experiences in Ecommerce Marketplace channels

  • Developing digital marketing/SEO, online advertising, conversion rate optimization, and category growth strategies in Ecommerce Marketplace channels

  • Solving strategic problems through formulating relevant research and/or analytical approaches Ecommerce Marketplace and Digital Growth strategy

  • Communicating with case teams and clients team members, in a credible and confident way

  • Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working

  • Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas

  • Navigating complexity and ambiguity



What You'll Bring

  • 2+ years of consulting experience in Ecommerce Marketplace digital marketing/SEO, online advertising, conversion rate optimization, and growth strategy; candidates with consulting experience strongly preferred
  • In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred
  • Ability to analyze quantitative and qualitative data inputs to develop marketing and commercial plans to drive digital growth in Ecommerce Marketplace channels
  • Bachelor's Degree required (advanced degree preferred)
  • Fluency in English
  • Strong business acumen and problem-solving capabilities
  • Strong written and verbal communication skills


Who You'll Work With

As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

Additional info

The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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