Referral Secretary

4 weeks ago

Ashford, United Kingdom Studholme Medical Centre Full time

Job summary

Studholme Medical Centre AshfordMiddlesex: Secretary: Job Description

We are seekinga proactive and experienced referral secretary that can support our existingteam. Ability to use initiative and to take ownership for their work isrequired. Experience with ERS and orEmis web is desirable but training can be given. In return we offer asupportive, friendly environment with competitive salary along with NHSpension. We will consider candidates without experience that have transferableskills. Although this post is part time with the days being Thursday and Fridaythere may be the opportunity to expand the role for the right candidate.

Main duties of the job

Secretarial Duties

Knowledge of EMIS web and Docman, Proficient touch typist. Good secretarial background, preferably in a medical environment Proficient in transcribing dictation tapes, typing letters of referral, Two week referrals E-referrals (choose & Book) make appointments for the patients, send patient appointment details, liaise with hospital/patients Tasks - EMIS/Docman. Email relevant referrals/letters etc to appropriate department Troubleshooting. Dealing with queries that crop up on a day to day basis Dealing with telephone enquiries with hospitals, patients, insurance companies & third parties. Log and collate insurance paper work Chase results/appointments with appropriate hospitals/GP for patients Follow the correct NWS guidelines pathways for referrals Open and distribute post. Stamp/frank post Email/Fax relevant referrals/letters to appropriate department Liaise with GPs regarding any queries concerns etc

Other tasks as required

About us

Large GP practice based in Ashford Surrey. We work as a team were each opinion is given time and peoples contribution valued.

A can do spirit and the ability to work with colleagues is essential.

Job description

Job responsibilities

Referral Secretary working within a large friendly GP Practice. Please refer to the Job description as already stated.

Person Specification

Qualifications

Essential

Experience in using ERS and or Emis web is desirable

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