Intern Global Sales EMEA

3 weeks ago

London, United Kingdom Wyndham Hotels & Resorts Full time

Intern Global Sales EMEA (Duration: 12 months, Start Date: June 2024)

Location:

London, GB, W6 8DA

Property Name: WHG United Kingdom Req Id: 23481

Wyndham Hotels & Resorts is now seeking an Intern Global Sales EMEA to join our team in London, UK.

The Internship

The Intern Global Sales EMEA will be part of the EMEA Global Sales Operations (GSO) team and responsible for a variety of administrative duties and projects. Additional responsibilities include collecting and analysing weekly/ monthly/ quarterly room night and revenue reports and working individually or alongside other interns from other corporate departments on business-critical projects. 

Responsibilities

1a. Sales Support:
o Manage weekly and monthly tasks, including communications towards internal and external parties
o Process department invoices, stationary orders and distribution requests 
o Manage client requests across various segments, assisting with leads and reporting as required 
o Handle the administrative aspect of the Airline segment
o Provide administrative support to the EMEA GSO team on tradeshows and events 
o Appropriate ad hoc tasks as required by the business

1b. Sales Systems & Communication:
o Utilise internal and external sales systems, and tools such as Salesforce Lightning, TravelClick, Cvent Transient, UpMail and more
o Effectively manage data storage in SharePoint
o Work with the Global Sales Operations Manager EMEA and the EMEA Marketing team on the creation or update of marketing initiatives, collateral and sales content including monthly newsletters 
o Monitor and manage the team wide shared mailbox

2. Provide administrative support for Airlines RFPs as needed

3. Work with the EMEA GSO team, hotels and clients to attain weekly/ monthly/ quarterly room night and revenue reports delivered as a result of GSO activities through “Non WHR” systems

4. Support segment projects and initiatives

5. Internship Group Project: all Interns will be involved in a business-critical project during their internship

6. Support the employee engagement committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability

Abilities/ Key Competencies/ Skills

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of our Count on Me Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me Building Blocks in mind.
Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

• Customer service
• Communication; written and verbal
• Multi-tasking 
• Organisation and planning 
• Teamwork and ability to work autonomously
• Entrepreneurial learning 
• Initiative taking 
• Energy and ambition 

Experience/ Education/ Certificates

• Hospitality Management bachelor’s degree or above (or studying towards) 
• Previous experience in a hospitality environment either in a previous internship or as a minimum, holiday work experience
• Good knowledge of Microsoft Word, specifically of Excel and PowerPoint, is required.
• Fluency in written and spoken English is essential. Other language skills are an advantage.
• MS Office Suite and Database Management would be helpful.
• Project management skills and high affinity towards data and technology would be helpful.

Compensation and benefits

• £23,000 gross per annum, prorated for the duration of the internship
• 25 days of holidays per annum (accrued basis) 

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