Reservations Coordinator

1 month ago

Knutsford, United Kingdom Cottons Hotel & Spa Full time

As a Reservations Coordinator you are the first point of contact for guests before they even arrive

You will help to manage our busy reservations office and ensure everything is in place to make sure the guest’s experience is the best it can be.

Your day to day;

Spending most of your day communicating with potential and repeat guests Using the telephone and online booking systems to seamlessly meet the guests needs Providing the best possible customer service to all of our guests, be it business or pleasure Making and assisting with reservations Contributing towards sales for bedroom occupancy targets Using your knowledge to showcase the facilities offered at your site

Who are we looking for?

We’re looking for an individual who thrives on delivering great customer service and going the extra mile to exceed the guest’s expectations.

As Reservations Coordinator, you will be calm under pressure with an excellent telephone manner and the ability to multi task.

As a lot of of our reservations are managed online you must be proficient in a variety of IT systems as well as being adaptable and taking challenges in your stride.

You should have a keen eye for detail and great organisation skills. Previous experience in this or a similar role is advantageous, however full training will be provided.

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience Wagestream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave Health cash plan Generous employee discounts Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment

  • Reservations Coordinator

    3 weeks ago

    Knutsford, United Kingdom Cottons Hotel & Spa Full time

    **Job Ref**:THW6616 **Branch**:Cottons Hotel Spa **Location**:Cottons Hotel Spa, Knutsford **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:15/02/2024 **Closing date**:15/03/2024 **As a Reservations Coordinator you are the first point of contact for guests before they even...

  • Reservations Coordinator

    4 weeks ago

    Knutsford, United Kingdom Cottons Hotel & Spa Full time

    **Job Ref**:THW6006 **Branch**:Cottons Hotel Spa **Location**:Cottons Hotel Spa, Knutsford **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:Cover required: 8am - 7pm Mon - Thurs, 8am - 5.30pm Fri Sat (up to 2 a month). 5 days out of 7 **Hours per week**:40 **Posted date**:24/08/2023 **Closing...

  • Reservations Coordinator

    3 weeks ago

    Knutsford, United Kingdom Cottons Hotel & Spa Full time

    **Job Ref**:THW5663 **Branch**:Cottons Hotel Spa **Location**:Cottons Hotel Spa, Knutsford **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:8 hour shift : Mon-Thurs between 8am-7pm Friday Saturday 8am-5.30pm with a requirement to work up to 2 Saturdays per month **Hours per week**:40 **Posted...

  • Reservations Coordinator

    3 weeks ago

    Knutsford, United Kingdom Cottons Hotel & Spa Full time

    **Job Ref**:THW5663 **Branch**:Cottons Hotel Spa **Location**:Cottons Hotel Spa, Knutsford **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:8 hour shift : Mon-Thurs between 8am-7pm Friday Saturday 8am-5.30pm with a requirement to work up to 2 Saturdays per month **Hours per week**:40 **Posted...

  • Reservations Coordinator

    3 weeks ago

    Knutsford, United Kingdom Cottons Hotel & Spa Full time

    **Job Ref**:THW6035 **Branch**:Cottons Hotel Spa **Location**:Cottons Hotel Spa, Knutsford **Salary/Benefits**:Competitive Salary with great benefits (Maternity cover) **Contract type**:Fixed Term **Hours**:Full Time **Shift pattern**:Shifts will vary between the hours of: 8am - 7pm Mon - Thurs, 8am - 5.30pm Fri Sat (up to 2 a month). 5 days out of...

  • Reservations Coordinator

    7 days ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    Job Ref:THW5663Branch:Cottons Hotel SpaLocation:Cottons Hotel Spa, KnutsfordSalary/Benefits:Competitive SalaryContract type:PermanentHours:Full TimeShift pattern:8 hour shift : Mon-Thurs between 8am-7pm Friday Saturday 8am-5.30pm with a requirement to work up to 2 Saturdays per monthHours per week:40Posted date:06/06/2023Closing date:09/07/2023As a...

  • Reservations Coordinator

    7 days ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    Job Ref:THW6035Branch:Cottons Hotel SpaLocation:Cottons Hotel Spa, KnutsfordSalary/Benefits:Competitive Salary with great benefits (Maternity cover)Contract type:Fixed TermHours:Full TimeShift pattern:Shifts will vary between the hours of: 8am - 7pm Mon - Thurs, 8am - 5.30pm Fri Sat (up to 2 a month). 5 days out of 7Hours per week:40Posted...