Fragrance & Beauty Sales Consultant - Heathrow Airport Terminal 5

1 month ago


Longford, United Kingdom CHANEL Full time

Fragrance & Beauty Sales Consultant

Location: Heathrow Airport Terminal 5

Contract: Permanent, Full Time, 4 days on, 2 days off shift pattern

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.

Your role @CHANEL:

As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.

Leveraging your experience, CHANEL will enable you to:

Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare

Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs

Ensure excellence in client service in accordance with CHANEL’s rituals and standards

Build and develop long lasting relationships to recruit, retain and increase client loyalty

Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories

Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa

Be part of a collaborative and inclusive community to achieve individual and collective goals

What you will bring to the role:

Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client

Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills

Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs

Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs

Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.

Problem solving attitude: you can overcome obstacles, objections with positive attitude.

You are energised by:

Fostering meaningful client experience

Achieving sustainable growth and performance based on targets and KPI’s

Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning

Working in a highly collaborative and fast-paced environment

What you would gain from this experience:

You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations

We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey

You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients

Benefits at CHANEL:

Our employee benefits have been created to support you across your professional and personal life by offering you:

Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.

Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.

Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.

Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.

Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.

 *Benefits are eligibility dependant and subject to change at any time 


  • Makeup Artist

    1 month ago


    Longford, United Kingdom CHANEL Full time

    Makeup Artist Location: Heathrow Airport Terminal 4 Contract: Permanent, Full Time, 4 days on, 2 days off shift pattern CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different” stated...


  • Longford, United Kingdom Puig Full time

    The OpportunityFounded in 1870 by Cornish barber William Penhaligon, Penhaligon’s is an esteemed British fragrance house. Drawing on our 150 year unique heritage and applying a touch of eccentric British charm to all that we do, we’re rather obsessed with fragrance. If you’re ready to start your olfactive expedition, it would be marvellous to meet...

  • Resident Trainer

    4 weeks ago


    Longford, United Kingdom MAC Full time

    Resident Trainer - MAC - London Heathrow Airport - Travel Retail EMADescriptionM∙A∙C & Bobbi Brown Travel Retail EMEA has an exciting opportunity to recruit a RESIDENT TRAINER for Heathrow Airport based in the UK.This education position is required to have a various mix of shifts that will suit the business needs, dedicating key time training the team on...

  • Resident Trainer

    4 weeks ago


    Longford, United Kingdom MAC Full time

    M∙A∙C & Bobbi Brown Travel Retail EMEA has an exciting opportunity to recruit a RESIDENT TRAINER for Heathrow Airport based in the UK. This education position is required to have a various mix of shifts that will suit the business needs, dedicating key time training the team on specific service and artistry techniques and M∙A∙C & Bobbi Brown...


  • Longford, United Kingdom HAYS Full time

    Immediate Hiring for Qualified Electrician with a JIB card at Heathrow Airport - Shift Role We are looking for an experienced Electrical Engineer to work with a range of clients carrying out electrical safety checks, PAT testing, planned and call out maintenance and repairs. You must be able to work to high levels of health and safety, understand and be...

  • JIB Electrician

    28 minutes ago


    Longford, United Kingdom HAYS Full time

    Electrician required in Heathrow Airport, on Night, 21:00 to 05:00 An M&E contractor is looking for an electrician to work in Heathrow Airport on an 18-month contact (Employment Contract). The project will be on day on an active terminal. You must have a valid JIB card and IPAF ticket (3a & 3b). Rates will be paid in line with your grade as printed on your...


  • Longford, United Kingdom Aviation Network Heathrow Full time

    We have an opportunity for an experienced Airline professional who has experience in conducting and facilitating regulatory airline and airport audits to be trained in the role of an Aircraft De-Icing Manager for a major ground handling agent based at London Heathrow Airport (TW6)Once trained, the post holder will facilitate and assist third-party airline...


  • Longford, United Kingdom HAYS Full time

    Electrical Estimator, Heathrow Airport, Ongoing contract, Site base, Parking available. A mechanical & electrical contractor who specialise in aviation work, is currently looking to take on a Mechanical Estimator to work out their Heathrow office. This is a contract position initially (and would be a permanent position for the right applicant). 80% of the...

  • Jib Electrician

    7 days ago


    Longford, United Kingdom Damicor Ltd Full time

    Damicor are actively recruiting for JIB Electricians on a PAYE basis for long term contracts in Heathrow airport.You will be working airside.We are ideally looking to source JIB Electricians who have previously worked at Heathrow airport and held a full airside pass in the past.We are also looking to recruit JIB Electicians that havent got Airport experience...


  • LONGFORD, United Kingdom CHANEL Full time

    The Boutique Operations Manager will manage the day to day running of the Heart of House, ensuring that effective support is put in place for the Boutique to run at its maximum productivity. The Boutique Operations Manager will make tactical and strategic decisions in support of carrying out the Company mission, providing the operational platform for their...


  • Longford, United Kingdom Trinity Resource Solutions Full time

    Our growing client are based in Heathrow Airport and looking for a Reservation & Ticketing Agent to join them on a permanent basis.So if you're looking for an exciting career at Heathrow - then please apply!Responsibilities Handle and fulfil reservation and ticketing requests for travel, including booking, payment collection and ticket issuance. Processing...

  • Boutique Director

    1 month ago


    Longford, United Kingdom CHANEL Full time

    CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavor to provide an elevated, seamless, and memorable client experience. YOUR ROLE @CHANEL:  The successful candidate will provide...


  • Longford, United Kingdom Ferrovial Full time

    Description : Project Controls Engineer Location: Heathrow Airport Report to Project Controls Manager The role Ferrovial Construction is looking for a Project Controls Engineer to supporton infrastructure projects inthe Heathrow airport. Heathrow Airport  Ferrovial Construction has been working at Heathrow Airport for over 12 years...

  • Project Planner

    4 weeks ago


    Longford, United Kingdom Ferrovial Full time

    Description : Project Planner Location: Heathrow Airport Reporting to: Heathrow Planning lead The role Ferrovial Construction is looking for an experienced Planner to supporton infrastructure projects in the Heathrow airport. Heathrow Airport  Ferrovial Construction has been working at Heathrow Airport for over 12 years delivering some...

  • Technician - Heathrow

    4 weeks ago


    Longford, United Kingdom TCR group Full time

    The Role: Diagnosing and repairing on-site vehicles within the airport ground service equipment industry Workshop and Airside based position, working on a wide variety of equipment 4 on 4 off shifts – Permanent days or a mix of Days and Lates   Excellent Training  Overtime Opportunities The Person: Able to obtain an airside...

  • 6 x Data Engineer

    2 weeks ago


    Longford, United Kingdom Construkt RS Remote Work Freelance Full time

    6 x Cabling Engineer / Data Engineer - May/ June 2024 start date - Heathrow - 2 months work - £180PD - £190PD - 8 hour working day ****Location - HeathrowRate: - £180-£190PDDuration - 2 months +Certs - ECS, DBS Check (Active)Online applicdations to be completed - * GSAT - Online 2/3 hours (Video & test)Essential - 5 Year reference check (No Gaps)Job...


  • Longford, United Kingdom CHANEL Full time

    Mission To engage with clients on a day-to-day basis, playing a pivotal role in creating desire and maximising all sale opportunities. This is achieved through unparalleled luxury service, including showing a genuine interest in fashion and applying that interest through styling and advice. Moreover, being an ambassador for the brand, displaying patience...

  • Mechanic

    3 weeks ago


    Longford, United Kingdom CDM Recruitment Full time

    Ground Support Equipment TechnicianHeathrow4 on 4 off nights(Heavy and Light vehicle techs)£45,000pa-£48,000pa + overtimeAre you a skilled technician with experience in heavy or light vehicle maintenance? Do you thrive in a dynamic work environment where no two days are the same? We are currently seeking a Ground Support Equipment Technician to join our...

  • Sub Agent

    4 weeks ago


    Longford, United Kingdom Ferrovial Full time

    Description : Sub Agent Location: Heathrow Airport About Ferrovial Construction: Ferrovial Construction is the engineering and construction arm of the Ferrovial Group. It is the largest private transport infrastructure operator in the world in terms of capital invested with a workforce of approximately 96,000 employees, and a presence across...


  • Longford, United Kingdom Kurt Geiger Full time

    WE NEED YOU TO: Ensure the customer service is of the highest standards at all times Handle all stock effectively and ensure back of house standards are maintained Support your Management Team in achieving company sales targets and operational goals Be compliant in all opening/closing procedures Be a role model for our brand with our personal presentation...