Housekeeper - Aberdeenshire
1 month ago
We're currently recruiting a full time Housekeeper to join our dedicated team to deliver outstanding cleaning services, contracted to 40 hours per week. As one of our committed Housekeepers, you will help to deliver on our promise to always create the best and brightest experiences for our staff and visitors.
More about the role:To perform a variety of tasks associated with the maintenance of a safe, clean and hygienic environment. Key duties may include the vacuuming, dusting of corridors, offices, and general areas. Mopping of floors and cleaning/spot check of all washrooms, including replenishing of consumables as required and emptying bins. The completion of other domestic duties as required. Ensure all cleaning materials are safely stored. Assist with office waste and maintain and clean all fridges located at tea points. Carry out specific housekeeping duties directed by Support Services Supervisor.
Key Responsibilities:
- To be polite, professional, and friendly at all times with customers, clients and colleagues
- To ensure you are aware of and comply with all client and company health & safety procedures and standards at all times.
- To ensure that any health & safety hazards, issues, near misses & accidents are reported to your Line Manager at the earliest opportunity.
- To maintain a clean, safe & hygienic working environment at all times.
- To provide the highest level of customer service by learning and demonstrating the ESS Way values and behaviors at all times to colleagues, customers & clients.
- To actively participate in any team meetings & training as required by sharing your knowledge & experience with other team members.
- To ensure all equipment provided is used, maintained & stored correctly and any defects are reported to your Line Manager
- To comply with any reasonable requests made by your Line Manager
- Provide cover in areas during periods of absence as requested by your line manager.
- Observe all Company and Client safety rules/regulations.
- To ensure standards of cleaning and domestic duties in the work area meet or exceeds the standard applicable to site.
- Maintain good housekeeping safety and hygiene practices.
- Compliance with COSHH sheets.
- Compliance with risk assessments and safe systems of work
- Report all accidents, incidents, and injuries immediately.
- Report any substandard equipment immediately.
- To actively gain customer feedback, passing information gained onto your line manager
- Health & Safety - Follows the right procedures & challenges unsafe behaviour.
- Displays a responsible, flexible can-do approach to work duties with a passion to provide high standards of customer care and supports colleagues to achieve personal and team goals.
- Integrity - Respects colleagues & customers.
- Passion - Is positive & proud of doing a great job.
- Responsibility - Takes ownership and doesn't leave things to others or say, 'it's not my job'.
- Teamwork - Shares knowledge & experience with other team members.
- Ability to communicate efficiently with work colleagues, and customer service skills.
- Checkable references.
- Ability to adapt and meet frequently changing work environment internally and externally.
- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
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