Commercial Coordinator

7 days ago


Wellingborough, United Kingdom Emplas Window Systems Ltd Full time

Emplas was founded in 1979 as a small family-owned business, since when we have grown to become one of the UK’s largest aluminium and u-PVC window and door fabricators, with a nationwide customer base across trade, new build and specification sectors.


Working with some of the window and door industry’s leading businesses including Profile 22, AluK, Doorco, Kubu and Saint Gobain, a world leader in glass and IGU manufacture, we bring cutting edge innovation to energy efficient door and window fabrication.


Still run as a family-owned business today, we remain true to our founding principles, including a no-compromise approach to product quality and a commitment to deliver unparalleled service and support to our customers.


We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.


We are looking for a keen, flexible and organised Coordinator to join our busy Commercial team.


What you'll be doing:


  • Ensuring the effective and efficient coordination of commercial product supply to all commercial accounts
  • Produce and send fitters packs/relevant information with frame deliveries
  • Administer all paperwork related to commercial contracts and ensure schedules are updated as necessary
  • Deal with any queries from site/client throughout the whole contract in conjunction with the Contracts Manager
  • Organising service engineers diary and paperwork
  • Recording all relevant information using the appropriate systems
  • Liaising with other departments to resolve customer issues/queries
  • Based at our site in Wellingborough

You will have:


  • Experience within a customer service/client facing role
  • Some project management experience would be an advantage, although not essential
  • Excellent communication skills - both written and verbal
  • Confidence using the telephone and have natural rapport with customers & clients
  • Excellent organisational and planning skills
  • Ability to effectively handle multiple tasks in a fast paced environment

Salary: £22,500 up to £24,000 per annum (depending on experience)

Working hours: Monday - Friday, 09:00am - 17:00pm (30 minute break)


Benefits:


  • Career progression and personal development
  • Quarterly Team based bonus
  • Recognition Awards
  • Access to Instant Discounts Portal
  • Length of Service Rewards
  • Employee Assistance Programme: 24/7 helpline & face to face counselling
  • Workplace Pension
  • Social Events
  • Birthday day off
  • Salary sacrifice schemes


Thank you for your interest in working for Emplas. If you feel you have the required experience for this role please send your CV with a short note explaining your most relevant experience and we will be in touch.

Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered.

Strictly no agencies and any CVs submitted will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services.



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