Sales Administrator

4 weeks ago


Newcastle upon Tyne, United Kingdom Aristocrat Technologies Australia PL Full time
We’re a world leader in gaming entertainment operating in 40+ countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every day

What You'll Do

Working as part of a close-knit team, as a Sales Administrator you will support internal and external customers with the creation of quotations and sales orders, as well as providing post-sale support to meet strict regulatory requirements. Ensuring a quality experience is delivered to our customers, this position will work within a dynamic environment and support our team to meet our Service Level Agreements.

Key responsibilities include:

Create sales proposals in Aristocrat’s quoting tool, Salesforce, and Microsoft Dynamics AX

Liaise daily with Business Development Executives (BDE's) to review and maintain sales opportunities

Ensure quote proposals requirements are accurate and processed in a timely manner

Work with the Customer Liaison team to ensure post-sales processes are followed and completed within strict timeframes

Be a team player - participate in daily stand-up discussions and communicate current workload

Be up to date with current sales promotions, products, and compliance

Follow process guides to ensure accurate data entry to minimise customer impact.

Ensure customer information is accurate and maintained in Salesforce

What We're Looking For

Experience in a sales support and or customer service role

Experience with Customer Relation Management (CRMs), Salesforce and Microsoft Dynamics AX would be highly regarded

Computer Literate with proficient knowledge of MS Office

Previous exposure working within a gaming or technical environment would be beneficial

Exceptional organisational and time management skills to succeed in a fast-paced, high-volume environment

Proven problem-solving skills and the ability to be highly adaptable while maintaining a positive attitude

The ability to communicate clearly and concisely, both in writing and over the phone

The ability to build good rapport and relationships with internal and external customers

Please note this role is a 12 Month Fixed Term Contract.

#LI-MS1


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