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Job summary
To support the medical secretary in providing a comprehensive administrative service to the medical teams with Central CMHT Team.
Main duties of the job
Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work. Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact. Deal with any admission enquiries using judgement and observing patient confidentiality at all times. Liaise with General Practitioner's regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation. Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients' work/care programming activity. Receive and distribute mail on a daily basis as required using judgement and experience to ensure test results and key information is brought to the attention of the appropriate medical staff. Plan and organise appointments in both the clinical diary systems and outlook diary systems and arrange travel / accommodation on behalf of your consultants when required. Arrange visits and meetings as required using judgement and experience to act in emergency cases
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include minuting of MDT, typing of medical and other correspondence, actioning any requirements identified in minutes/typing,
along with coordinating clinical activities for all Central CMHT.
See attached detailed job description and person specification:
Staff benefits
Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
Person Specification
.
Essential
Working in a confidential environment
Desirable
Contact with patients / service users.
.
Essential
Relevant level 3 competency-based qualification (such as RSA or NVQ), demonstrable previous office experience or equal demonstrative experience.
Desirable
IT related qualification.
.
Essential
Audio typing.
Desirable
Knowledge of Medical terminology.
.
Essential
Knowledge of the Paris system.
Desirable
Advanced keyboard skills.