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Coffee Shop Manager

2 months ago

London, United Kingdom FCB Coffee Full time

FCB Coffee is hiring



FCB Coffee at Blackfriars station is looking for a Manager.



It is an exciting opportunity for an enthusiastic
and experienced individual who has the personality, in-depth knowledge and
passion for the coffee business. To be successful in this position you will
need to be ambitious, self-motivated, have great interpersonal skills and have
experience in the speciality coffee industry. This is a real opportunity to
make this role your own.



Duties include but are not limited to the following:

  • Managing
    the overall operation of the shop on a daily basis such as: maintenance,
    staffing, financial performance, stock levels, deliveries (this may involve
    working beyond contracted hours on occasion, including evenings and weekends).
  • Working
    with our management team to ensure that the passion for our brand, the delivery
    of our services and the quality of our product is passed onto and instilled in
    all new and existing staff.
  •  Providing
    outstanding customer service and maintaining strong brand awareness.
  • Maintaining
    standards in all aspects of our operation such as presentation &
    cleanliness, health & safety compliance, quality control etc.
  • Helping
    implement new products, menus and pricing policies.
  • Dealing
    with purchase orders, stock deliveries and quality control of all products
    being sold at the shop.
  • Communication
    with Head Office on a regular basis in regards to takings, days trading,
    staffing issues etc.


The ideal candidate should have:

  • Supervisory
    or management experience in the speciality coffee industry
  • Exceptional
    people, customer service, communication, and organizational skills
  • Strong
    financial acumen- the ability to control cost, waste and plan budgets
  • An
    outgoing personality and positive outlook
  • A
    hands-on approach
  •  A
    strong desire to succeed
  • A
    genuine passion to lead and inspire the teams, and achieve excellent results
  • Ability
    to communicate effectively at all levels
  • Passion
    to deliver the highest levels of customer service
  • Quality
    and sales driven approach
  • Good
    knowledge of the UK coffee scene
  • Speciality
    coffee background
  • Great
    barista skills


What we offer:

  • Training
  • Competitive salary
  • A fun and rewarding working environment


This role is ideal for someone looking to further
their career in coffee and be part of a successful growing business.