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Service Facilitator

3 months ago

London Borough of Islington, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Islington to assist with the appointment of a Service Facilitator, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £19.05 - £24.95 per hour

Responsibilities:

  • To efficiently and effectively offer Management and Leadership support to a Team of dynamic Housing Repairs Co-Ordinators.
  • Provide full administrative duties and maintain accurate performance,
    contract management and budgetary monitoring systems as directed.
  • To assist in and maintain records relating to the monitoring of performance across the service and produce collated and analysed reports accordingly.
  • Act as a point of contact for a wide demographic including clients,
    stakeholders, colleagues, residents and partners.
  • To set-up and maintain a comprehensive and accessible library of information for all areas of the service delivery and additional projects.

Qualifications:

  • Proven extensive experience of working in a senior administrative role in a fast paced, customer focused environment.
  • Experience of Projects within the workplace, with an understanding of deliverables and timescales.
  • Experience of managing a team, dealing with day to day queries from senior management, colleagues and residents in a helpful and courteous manner and ensuring that standards and performance targets are met.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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