Community Housing Manager

4 weeks ago


Cwmbran, United Kingdom Bron Afon Community Housing Full time

Are you an effective leader with a passion for delivering excellent housing services and promoting sustainable communities?

Alongside 3 other Community Housing Managers you will lead a team of Community Housing officers to deliver a holistic relationship-based housing management service, with responsibility for anti-social behaviour, lettings, income recovery and general tenancy management.

You will use data and customer feedback to drive forward the service with a focus on continuous improvement, to ensure consistent high-quality services that meet the needs of our customers.  You will have excellent influencing and negotiating skills to work with colleagues and partners to bring about positive change and improvements.

You will motivate and empower the team to proactively recognise and respond to changes in customer behaviour, need and demand; and ensure the service is delivered in a way that promotes local partnerships and sustainable tenancies.

If you would like to know more about the role, contact Ryan (Housing Services Manager) at .



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