Account Director
1 month ago
What you’ll be doing
Client Focus/Relationship Management
Understands client’s business and business goals, and serves as a trusted advisor to drive effective solutions Advises, guides and counsels clients on solutions to their needs; works with agency partners to find cooperative solutions whenever possible Consistently demonstrates value and credibility from the client’s viewpoint Excels in presentations in front of the client and external partners, and is seen as a credible agency voice and a dynamic champion of extraordinary work Strives to exceed client expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry and award shows Is able to effectively manage scope creep and out-of-scope requests Can push back while maintaining a positive relationship Thinks through challenges and starts to reframe / guide client expectationsTeam Operations
Ensures that an opportunity brief is developed to set the stage for strategy development Collaborates with Strategy and Creative to ensure all creative content and agency solutions address the business need A champion of extraordinary work — by providing inspiration, leadership, and expertise in the agency’s offerings Acts as subject matter expert on best practices, bringing to bear significant experience and insight daily Oversees collaboration of cross-disciplinary internal teams. Accountable for fiscal health of account(s) and overall revenue, and growth Mentors junior team relationship members, providing growth opportunities and ongoing guidanceClient Strategy/Thought Leadership
Maintains a current and intensive knowledge of the client’s business to direct and contribute to their marketing and advertising plans, using knowledge to anticipate the need for strategic changes Represents the agency, effectively communicating and selling agency ideas and recommending solutions Partners with Strategy to develop and implement measurement metricsGrowth
Identifies incremental opportunities for the team, lead proposals, additional scopes of work, staffing plans and eventual client communication Grows client revenue and oversees client profitability, resulting in year-over-year growth Leads new business opportunities through internal process: qualifying opportunities, lead / oversee pitch process, own deliverables (RFI, RFP or pitch deck) Connector for all agency practices at the inception of a project or proposalQualifications
Experiential marketing agency experience Healthcare industry experience such as pharmaceuticals, health & wellnessLast, but not least, we believe in diversity, equity, and inclusion.
Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place to Work for LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.
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