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Part-Time Veterinary Receptionist

2 months ago

Newcastle upon Tyne, United Kingdom CVS Group Plc Full time

Part-Time Veterinary Receptionist - Firstvets

Practice Site: Firstvets (Heaton)

Firstvets (Heaton)

Are you passionate about making pets a priority? Here at CVS, so are we

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Firstvets.

Location: Heaton branch but will also cover Billy Mill and Forest Hall branches when needed so the ability to travel is essential

Contract:  Permanent

Hours:  26.12 hours per week

Shift Pattern:  Monday - Friday comprising of early and late shifts

About Firstvets:

Take a look at the practice here:

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK:  CVS Ode to Veterinary Professionals

About the role: 

Day-to-day duties of the role will include:

Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

What we're looking for in our Veterinary Receptionist:

We are looking for someone with the confidence, empathy and experience to provide the high standards of care and the personal touch we expect for our clients.

Previous Receptionist experience is essential , veterinary experience is a plus A genuine care of animals Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems Strong organisational and administrative skills

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so