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Accommodation and Welfare Assistant
1 month ago
Accommodation and Welfare Assistant
Reference number: JR239239
Location: Liverpool
Working pattern: Full Time, 37.5 hours per week
Contract Type: Fixed Term Contract, until the end of August
Number of roles: 1
Salary: £23,000 per annum pro rata
We are looking for an Accommodation and Welfare Assistant to join our team.
At Kaplan International Languages Liverpool, providing high quality accommodation in homestay and residential buildings is a key part of our offering. We are now looking for an Accommodation and Welfare Assistant to work alongside our Accommodation and Welfare Manager, supporting with the delivery of our accommodation operations – from placement of students, record-keeping and inspection of properties through to airport transfer services, resolving issues and supporting students with welfare issues.
This is an excellent opportunity for a Student Accommodation professional, who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here.
What you’ll bring to the role
Experience in administration work (preferably in an ELT environment)
Experience in working in a customer-facing environment
Ability to deal with and resolve a high volume of queries efficiently
Ability to find and present solutions
Ability to relate to and build rapport with international students
Ability to use initiative and make decisions when required
Ability to work effectively on an individual basis and as a member of a team
Ability to manage and implement change.
What we do
Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
28 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
*
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