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F&B Assistant

4 months ago

Burford, United Kingdom The Bamford Collection Full time
F&B Assistant - Burford

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

The Three Horseshoes is a modern British inn set in the heart of the Cotswolds - a place to eat, drink and sleep in a relaxed and welcoming setting. The Three Horseshoes family is growing, and we are looking for a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant and pub.

You will be responsible for delivering exceptional service to our guests at all times.

SALARY: 11.44 per hour plus TRONC
HOURS: Part time - 16 hours per week

RESPONSIBILITIES

  • Ensure the restaurant, pub and private dining spaces (depending on where the need is) are set up for every meal period, respecting the restaurant-specific standards
  • Delivering outstanding guest service by exceeding guest expectations
  • Ensure that all work equipment, crockery, cutlery, and glassware, are always perfectly polished and in good condition, and stocked where they need to be
  • Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them "to life" in conversation with guests, and be aware of all potential allergens
  • Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager
  • Ensure all bills presented to the guests are correct and are cashed off correctly

PERKS & BENEFITS

  • Discounts: We offer a range of discounts on our products, treatments, and dining
    experiences from day 1.
    Volunteering Days: Employees are offered one paid day per year to volunteer with a
    charity of their choice.
    Private Medical: We offer subsidised private medical insurance through Bupa.
    Pension Scheme: Pay up to 9% of your salary into your pension each month; we
    contribute up to 4.5%.
    Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
    Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.