Receptionist
1 month ago
Company Description
As a Receptionist, you will help our customers check in on arrival and support in resolving any issues they may have during their stay. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
Job Description
As a Receptionist, you will...
Provide customers with a heartfelt and memorable experience each and every time they visit Meet and greet our customers and check them into their hotel room upon arrival Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possibleWhat you’ll bring…
Willingness to learn and expand your skills Have a great eye for detail, making sure every pint is poured to perfection A passion for giving great service and making sure every customer receives a warm welcome A positive can-do attitude and be a real team playerQualifications
This position will be a team leader for the hotel reception .It will be 4/5 x 7 hour shifts per week and will include Saturday working in some weeks. Please note that at quiet times, you may be asked to help out in the pub next door.
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