Hospitality Assistant

6 months ago

Bracknell, United Kingdom John Lewis Partnership Full time
Job Summary:

Job Description:

At a Glance

  • Contract Type: Permanent 

  • Location: Bracknell 

  • Salary Range: £11.44 - £12.21 per hour

  • Partnership Level: 10

  • Hours: 7:00am-14:30pm 5 days a week.  Monday to Friday. You will be based in Taylor House and West Warehouse


 

Job Requirements

We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.  

A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.  

The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.

Key Responsibilities Including but not limited to

  • Take delivery of food stock and distribute as and where required. 

  • Heavy lifting and carrying of food products and ingredients in a safe manner. 

  • Stock rotation and storage management.

  • Clear waste as appropriate, with consideration forH&S and environmental impacts. 

  • Assist in the basic preparation of food products.

  • Managing the emptying of bins, waste and recycling in the kitchen 

  • Collecting and washing pots, pans and utensils 

  • Helping Chef’s keep areas clean and organised.

  • Provide a great level of service and consistently promote products to customers. 

  • To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.

  • Monitor and reduce wastage through correct ordering and record keeping

  • Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards

  • To resolve customer queries or complaints at the first point of contact

  • Full compliance with John Lewis Partnership Catering policies and legislation

  • Full compliance with Health and Safety Regulations

  • Carry out due diligence tasks and keep accurate due diligence checks and records

  • Ensure the vending operation delivers outstanding service to meet Partners needs.

  • Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order

  • Ensure food safety requirements are maintained.


 

Essential skills you’ll need

  • Food Safety Level 2 (or happy to undertake training)

  • Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality

  • Demonstrasontaiblity experience using initiative


 

Desirable skills  

  • Food Safety Level 3


 

Benefits of the Partnership and the role: 

  • ️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays

  • - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

  • - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

  • - You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

  • -  Simple cycle to work support scheme

  • - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

  • -  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit -  


 

Next Steps 

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

  • Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

  • Thanks for your patience in the meantime and for showing an interest in joining JLP. 

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early 

You can view a copy of the full job outline (internal only)

Internal use only

#LI-JLPWTR

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#LI-HEADOFFICE


Pay:

£11.75 Hourly


Scheduled Weekly hours:

37.5


Worker Type:

Permanent Partner


Job Level:

Partnership Level 10


Hours of Work:

37.5

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

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