Hospitality Assistant

6 months ago

Bracknell, United Kingdom Head Office Full time

**At a Glance**
- ** Contract Type**:Permanent
- ** Location**:Bracknell
- ** Salary Range**:£20,389.00 - 22,500.00 per annum
- ** Partnership Level**:10
- ** Hours**:7:00am-14:30pm 5 days a week. Monday to Friday. You will be based in Taylor House and West Warehouse

**Job Requirements**

We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.

A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.

**Key Responsibilities I**ncluding but not limited to**
- Take delivery of food stock and distribute as and where required.
- Heavy lifting and carrying of food products and ingredients in a safe manner.
- Stock rotation and storage management.
- Clear waste as appropriate, with consideration forH&S and environmental impacts.
- Assist in the basic preparation of food products.
- Managing the emptying of bins, waste and recycling in the kitchen
- Collecting and washing pots, pans and utensils
- Helping Chef’s keep areas clean and organised.
- Provide a great level of service and consistently promote products to customers.
- To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
- Monitor and reduce wastage through correct ordering and record keeping
- Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards
- To resolve customer queries or complaints at the first point of contact
- Full compliance with John Lewis Partnership Catering policies and legislation
- Full compliance with Health and Safety Regulations
- Carry out due diligence tasks and keep accurate due diligence checks and records
- Ensure the vending operation delivers outstanding service to meet Partners needs.
- Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
- Ensure food safety requirements are maintained.

**Essential skills you’ll need**
- Food Safety Level 2 (or happy to undertake training)
- Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality
- Demonstrasontaiblity experience using initiative

**Desirable skills**
- Food Safety Level 3

**Benefits of the Partnership and the role**:

- ** ️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays**-**:

- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy**- **Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not**- **You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount**- **Simple cycle to work support scheme**- **We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them**

**Next Steps**
- ** You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.**
- ** Thanks for your patience in the meantime and for showing an interest in joining JLP.**

**You can view a copy of the full job outline here (internal only)**

**Internal use only**

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