Family Support and Bereavement Senior Practitioner

Job summary

Wouldyou like to be part of a team that make an impact every day?

Do you have the skills andconfidence to help make a difference to peoples lives?

Mary Ann Hospice is a local community hospicecovering the North Warwickshire area, based in Nuneaton, whose aim is toprovide specialised care, support and advice to patients living with a lifelimiting illness. and those that matter most to them.

The Family Support and Bereavement teamoffer listening support for people who are bereaved or require pre-bereavement supportthrough one to one and group sessions.

We are currently looking to recruit a Part-Time(, Monday-Wednesday Family Support and Bereavement Senior Practitioner to join ourexcellent team at Mary Ann Evans Hospice which has recently been rated Goodby CQC. We are looking for a qualified, compassionate, creative, and skilfulpractitioner who can join us in bringing much needed support to adults, children,and young people.

Weoffer a great range of employee schemes and benefits, including:

Generousannual leave

Freeparking on-site

EmployeeAssistance Program

Accessto NHS pension scheme if eligible

BlueLight Discount Card

Supervision provided

EV charging on-site

BHSF - Health scheme policy

Main duties of the job

Working as a Senior Practitioner within theFamily Support and Bereavement Team, supporting a caseload of adults who requirelistening support with a bereavement or imminentdeath of a loved one using a person-centred approach. To work closely with theFamily Support and Bereavement team, including volunteers, to assist with theassessment and therapeutic support of clients and the management of theservice. Work with the Team Lead and other colleagues across the Hospice toadvocate and develop emotional support provision.

About us

The MaryAnn Evans Hospice is an adult community hospice in North Warwickshire. As anindependent charity we provide palliative and end of life nursing care and supportto patients with life limiting illnesses and those that matter most to them.

Ourservices include Hospice at Home, Wellbeing Centre, Family Support and Bereavement,Lymphoedema care and Rapid Response (shared service with South Warwickshire NHSFoundation Trust).

We workclosely with our community and hospital colleagues from the NHS, SocialServices, local Care Homes and other voluntary providers.

Our careis compassionate and inclusive for all who access our services.

Mary AnnValues: I Matter

TheHospice is committed to ensuring a healthy work-life balance for staff giventhe nature of the environment and care services provided. The Hospice, itsstaff and volunteers are all committed to ensuring I Matter stays at thecentre of its ethos.

I ndividual

M atter, Important

A ppreciate

T rusted

T ime Invested

E ngagement

R espected

Job description

Job responsibilities

Principal Duties & Responsibilities:

Client work:

Providingone to one emotional support sessions for adults who requiresupport with a bereavement or pre-bereavement (they or a loved one have a lifelimiting illness) utilising a person-centred approach.

Using ablended approach to the delivery of emotional support sessions over the phone,in person or online.

Creating,developing, and facilitating group support sessions for adults and children.

Assessingnew clients to understand their needs and allocate them to the most suitablesupport service.

Providingongoing supervision and training to volunteers.

Arranging and receiving regular external supervision (no costs incurred).

Administration :

Assistthe Family Support and Bereavement Services Team Lead in ensuring all relevantdata is collated, analysed, and distributed as required.

Assistwith the development of the Family Support and Bereavement Services team inensuring the service stays sustainable, efficient, and safe and adheres to theHospice Mission Statement, Visions and Aims as well as CQC requirements.

Writingand delivering training to staff, volunteers and other health and social careprofessionals.

Beresponsible for supporting and coordinating of volunteers.

Administrationof data.

Administrationof client files.

General:

Providecover/substitute for the Team Lead at leadership/Board committee meetings.

Confidentialityof patients, staff, volunteers, and visitors is paramount and an attitudesensitive to our service is of great importance.

Knowledgeof safeguarding for adults, children and vulnerable adults legal requirements areessential.

To bewilling to undertake other duties appropriate to this post.

To bewilling to undertake flexible hours as and when required.

Abideby all Mary Ann Policies and Procedures including Child Protection andSafeguarding.

Toattend all Mary Ann mandatory and statutory training.

Promoteand publicise holistically Mary Ann's core services.

Workwith other Mary Ann teams in raising awareness within the community aboutthe services provided.

Toparticipate in an annual appraisal and quarterly reviews, where the jobdescription is subject to periodic review as service requirements change.

TheMary Ann Evans Hospice operates a strictly no smoking/vaping policy whilst on duty.

Standard Requirements of all Mary AnnStaff:

To beflexible and adapt to the needs of the department and your team.

Tomaintain strict confidentiality and always adhere to data protection policies.

Toobserve and maintain security procedures and to be aware of responsibilitiestowards Health & Safety, Hospice Policies & Procedures, and COSHH.

MaryAnn operates a strictly no-smoking policy whilst on duty and on the premises.

Exerciseresponsible stewardship of hospice resources.

Attendanceat meetings, events and activities may require the post holder to work beyondthe normal hours/days of work on occasions flexibility is essential.

To havean understanding and demonstrate regard for Mary Anns values, vision, mission,and strategic aims.

Travelin the Warwickshire area, and on occasions within the UK, to fulfil role andattend/participate in training and personal development opportunities, usingown vehicle or public transport, for which expenses will be met in line withpolicies.

Tomaintain an effective and collaborative working relationship with other membersof staff and volunteers.

Toparticipate in annual and quarterly performance appraisal, where the jobdescription will be reviewed, and objectives agreed.

Takeresponsibility for ensuring the timely completion and/or attendance for allstatutory and mandatory training requirements relevant to role as outlined byMary Anns Policy.

Toparticipate in surveys and audits as required by the service in relation toyour role.

Conformto conventional standards of professional uniform and business dress whenrepresenting Mary Ann.

Toaccept temporary redeployment within any part of Mary Ann should the need ariseensuring hospice goals and objectives are met.

This job description is intended to be the main guideto the principal duties and responsibilities of the post. It should not be seen as an exhaustive,inflexible, or prescriptive document.The employee shares with the employer the responsibility to suggestamendments as necessary to meet the changing needs of the hospice.

Person Specification

Experience

Essential

Experience of working with adults and children in a health, social, therapeutic or education setting. An interest in bereavement support theory and practice.

Desirable

Experience of working with adults/children who require support following a bereavement. Experience of working in a Hospice or palliative care setting. Experience in providing supervision. Experience of working with volunteers.

Skills

Essential

Use of Microsoft Office and PC skills Empathetic approach Ability to facilitate support groups Use of person-centred principles in therapeutic environment Ability to build a safe, honest, open environment and rapport with clients Adapt communication style to all ages and abilities Utilise case supervision. Ability to self-reflect on client work and the emotional impact it has on you Excellent oral and written, interpersonal and organisational skills. Ability to work alone as well as part of a team. Understanding of the need for confidentiality. Ability to hold professional boundaries and know your own limits. Knowledge of safeguarding issues and legislative framework. High degree of accuracy. Able to manage own caseload.

Desirable

Report writing / data collection. Ability to deliver training to others.

Other role requirements

Essential

Able to work flexibly or additional hours on occasions To be a non-smoker/vaper whilst on duty

Desirable

Able to work occasional early evenings to provide support to the changing demands of our service.

Qualifications

Essential

Qualified and experienced regulated and registered Health, Social Care or Education professional counsellor, nurse, psychologist, social worker, chaplain, occupational therapist, teacher etc.

Desirable

Evidence of further study/CPD in area of interest during past 2 years Level 2 or 3 counselling qualification

Attributes

Essential

Self-motivated and passionate. Positive, encouraging, sensitive and discreet. Calm, caring, enabling and supportive manner. Able to deal with matters of a sensitive or confidential nature in a professional and responsible way.

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