Restaurant Food and Beverage Assistant

4 months ago

Kingston upon Hull, United Kingdom Doubletree by Hilton Hull Full time
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

What we're looking for:Are you passionate about people, drinks and food? If the answer is yes, then this is the role for you We are seeking a bubbly and friendly candidate who likes to be in a customer-facing position. You will ideally have worked within a hospitality setting previously and be familiar with the inner workings of a restaurant, however, this is not essential as training will be provided. What is essential though is a passion for hospitality You will be hard-working, able to work alongside others as part of a team, and able to speak confidently to customers. You will also be willing to work a range of shifts, including daytime, evenings and weekends.
Day in the life of: You will be working within the hotel's Restraunt alongside a passionate team who are eager to deliver an exceptional experience for our guests. You will work a range of shifts including daytime, evenings and weekends. You'll be working in a front-of-house position meeting and greeting guests and providing great table service. You'll be a great team player working closely with your kitchen and bar colleagues to ensure a smooth service. 
Example key duties:
  • Preparing the bar for the day and night ahead including setting up, prepping, stocking and cleaning. 
  • Meeting and greeting guests. Making recommendations and engaging in conversation. 
  • Taking food and drink orders and processing them through a till. Cash and card transactions. 
  • Proving table service. 
  • Sales driven, keen to up-sell and cross-sell. 
  • Coaching and supporting new team members. 
  • Supporting other hotel colleagues and helping out in other areas of the hotel when it's needed. 

What you'll get in return:

  • Flexible shifts to suit your lifestyle
  • Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
  • Continuous learning & development opportunities 
  • Free access to 24/7 employee assistance program 
  • Team member of the month - £100 and Team member of the year - £500
This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.  #BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial

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