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Administration Assistant

3 months ago

Wigan, United Kingdom SSP Health Full time

Job summary

Due to the expansion in the Quality Governanceteam, we are looking for an Administrator to help deliver on all aspects of theadministration of our work.

The Quality Governance team is developing, and theprospective candidate would be given the time and support necessary to helpthem fit into this role.

The role as Administration Assistant (Governance) involvessupport of the day-to-day tasks in a busy and challenging environment. The role will be a good mixture of both teamcollaborations and individual working.

The successful candidate will be working closelywith the Head of Quality Governance, and staff members in the practices andacross the organisation, in order to provide organisational and administrativesupport to facilitate the delivery of targets within SSP Health.

Main duties of the job

Therole includes close interaction with all SSP staff, in order to supportaccurate collation, chasing and dissemination of information and documents.

Therole also includes collating information with regards to complaints,significant events, audits, documents etc. from the practice and area managers.

Anyother responsibilities and admin work related to the Governance framework.

Asand when required you may be required to do adhoc admin work.

About us

You will work within a small team and have support from direct line manager and wider team. You will liaise with a growing group of Practice Managers in order to collate and co-ordinate within SSP Health's organisation.

Job description

Job responsibilities

Overview

Due to the expansion in the Quality Governanceteam, we are looking for an Administrator to help deliver on all aspects of theadministration of our work.

The Quality Governance team is developing, and theprospective candidate would be given the time and support necessary to helpthem fit into this role.

The role as Administration Assistant (Governance) involvessupport of the day-to-day tasks in a busy and challenging environment. The role will be a good mixture of both teamcollaborations and individual working.

The successful candidate will be working closelywith the Head of Quality Governance, and staff members in the practices andacross the organisation, in order to provide organisational and administrativesupport to facilitate the delivery of targets within SSP Health.

Therole includes close interaction with all SSP staff, in order to supportaccurate collation, chasing and dissemination of information and documents.

Therole also includes collating information with regards to complaints,significant events, audits, documents etc, from the practice and area managers.

Anyother responsibilities and admin work related to the Governance framework.

Asand when required you may be required to do adhoc admin work.

Mandatory Skills

o MicrosoftOffice and IT competency (Word, Excel, Outlook etc)

o Strongorganisational skills

o Workingto strict timeframes

o Goodcommunication skills

o TimeKeeping and Management

Preferable Skills:

o Understandingof GDPR

o Understandingof how GP practices or NHS organisation function

o Experienceof taking minutes

o Understandingof document control would be advantageous for this role.

Confidentiality

In the course of seeking treatment, patientsentrust us with, or allow us to gather, sensitive information in relation totheir health and other matters. They do so in confidence and have the right toexpect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in thisjob description, the post-holder may have access to confidential informationrelating to patients and their carers, practice staff and other healthcareworkers. They may also have access to information relating to the practice as abusiness organisation. All such information from any source is to be regardedas strictly confidential.

Information relating to patients, carers,colleagues, other healthcare workers or the business of the practice may onlybe divulged to authorised persons in accordance with the practice policies andprocedures relating to confidentiality and the protection of personal andsensitive data.

Equality and Diversity

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

Actingin a way that recognises the importance of peoples rights, interpreting themin a way that is consistent with practice procedures and policies, and currentlegislation

Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues

Behavingin a manner that is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.

Communication:

Thepost-holder should recognise the importance of effective communication withinthe team and will strive to:

Communicateand respond effectively with other team members and of the wider team.

Communicateeffectively with patients and carers.

Recognisepeoples needs for alternative methods of communication and respond accordingly.

Thepost-holder will: Apply practicepolicies, standards, and guidance.

Discusswith other members of the team how the policies, standards and guidelines willaffect own work.

Participatein audit where appropriate.

Person Specification

Qualifications

Essential

Microsoft Office and IT competency (Word/Excel/Outlook) Strong organisational skills Good communication skills Time Keeping and Management

Desirable

Understanding of GDPR Understanding of how GP practices or NHS organisation function Experience of taking minutes Understanding of document control would be advantageous for this role