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Revenues & Benefits Officer

3 months ago

Borehamwood, United Kingdom Hertsmere Borough Council Full time

We are seeking a Revenues and Benefits Officer to join our supportive, high profile and customer focused team, who are dedicated to providing an effective and responsive Revenues & Benefits service to Hertsmere residents.

The duties will include ensuring the timely and accurate assessment of housing benefit and council tax support claims and the efficient processing of council tax accounts. At certain times, officers may be allocated to the Business Rates & Recovery Team or the Specialist Benefit teams.

The ideal candidate will have excellent communication skills (face to face, written and by phone), able to speak confidently and professionally with a patient and sympathetic approach.  You will have excellent attention to detail, demonstrating a thorough approach and accuracy.  You will be skilled in all Microsoft office systems and able to quickly grasp specialist software such as Civica OpenRevenues.

The posts are offered on a full time, permanent basis (36 hours per week). 

Benefits include 26 – 31 days annual leave (depending on the length of Local Government Service) plus one floating day per annum, local government pension scheme, flexible working hours (including the opportunity to take up to 2 days flexi leave per month), free car parking, free gym membership, free yoga classes, cycle scheme, free Beryl Bike scheme, and season ticket loans. 

The Council operates a hybrid working system where employees may work two days per week from home.

Closing date:             Monday 22 nd July, 10am