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Corporate Security Officer

2 months ago

Leicester, United Kingdom NEXT Full time

We have an exciting opportunity to join the Corporate Security team at Radar Road as a Security Officer.

About the role:

To offer a one stop approach to all security related issues across corporate sites, stores and it's assets. The corporate role is diverse and includes the daily management of multiple security technologies namely, CCTV, Intruder and fire alarm systems, as well supporting the business through the use of monitoring platforms. Regular engagement with external suppliers is expected as is regular contact with the stores and off site offices. Daily liaison with the department's security suppliers is vital to ensure that Next’s property, people and premises remain protected and within a secure environment.

To be the central point of contact and support the Retail facilities and Health & Safety teams out of hours. By utilising different platforms and triaging the incoming store issues the team are able to guarantee that these issues are promptly rectified, whether it be a maintenance fault or a Health & Safety matter. These corporate actions will help ensure efficiency and productivity of retail trade.

This position will be based at our Radar Road Office. Salaries starting from £26,568

Standard Hours


42 hours
Monday - Sunday - Shift work

Key Responsibilities
● Daily monitoring of intruder, fire and panic alarm systems across the estate to identify problematic issues and rectifying the faults that occur.
● Liaising with store staff, third party contractors and the emergency services where necessary.
● To assist with booking emergency contractors to attend our stores out of hours for any emergencies that may arise.
● Assisting and advising The Keyholding Company operatives that attend our sites ensuring compliance to set KPI’s/SLA’s
● To ensure the safety of staff and visitors on Next sites and to maintain and recommend effective physical measures to enhance the integrity and security of the sites.

● To work with a team of Corporate security/Hub operatives providing effective cover 24 hours a day and 7 days a week.
● To assist in all aspects of the security function across our estate and to effectively react to any issues that may occur.
● To maintain accurate records and carry out audits on the access and Security systems that are in place.
● To carry out weekly tests and reports.
● Ensure that all equipment is in good working order, and reporting any faults to the Security Supervisor
● To assist with security investigations into breaches of security and fraud conducted by members of Next staff, its contractors working in the employment of Next and visitors as instructed.
● To support Next Plc with any external events that are organised where a security presence is required.

Communication
● The ability to communicate effectively at all levels, passing on all relevant information needed to take appropriate action, without unnecessarily holding back vital information.
● To have good interpersonal skills especially communication and confidence when resolving complicated issues and inquiries.

Essential Criteria:
● Have the ability to demonstrate an understanding of monitoring technology within the retail industry notably CCTV, intruder and fire remote monitoring
● A thorough understanding of alarm/CCTV software
● Highly organised with the ability to multitask and prioritise activities
● Excellent report-writing and analytical skills with attention to detail
● Good organisational and time management skills
● Competent in the use of Microsoft packages and Google
● As an integral part of the Hub team, the job holder must have highly developed skills in personal and written communications and have the organisational and administrative ability to control the requirements of the department.
● An understanding of the requirements to be achieved through the use of fire alarm systems, intruder alarm systems and CCTV.
● Excellent analytical skills to evaluate the information gathered and prioritise activity.
● Strong written skills for reports, incidents and presentations
● Excellent interpersonal skills, and ability to liaise with colleagues at differing levels
● Resourceful and creative, able to support the delivery of proactive initiatives within the Security Solution Team

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