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Fees Management Assistant

4 months ago


Darlington, United Kingdom Active Care Group Full time

Come and join the UK’s 4th largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have a wonderful opportunity for a Fees Management Assistant within our friendly and supportive Commercial Finance Team based in our Darlington Support Centre. This role is a 12 month fixed term contract to cover maternity leave. You will be supporting with the fee uplift and management process across the Group and securing income and annual % uplifts for our Residential and Care in the Home packages

Everyone who works at Active Care Group is part of a passionate and positive team, driven by the same desire and commitment to support the people we care for and lead the life they want to. A truly rewarding, fulfilling career in care awaits you when you become a member of the Active Care Group family.

What you'll be doing:

  • Communicate and negotiate annual fee uplift expectations to ICBs, Local Authority, and private clients
  • Discussion with service managers and other colleagues to help with costing
  • Communication with funders and continue follow up as required
  • Keep accurate and organised records of communication with funders and others regarding fees
  • Keep accurate records of any agreed fees and inform relevant colleagues to ensure accurate billing
  • Monthly/weekly reporting on progress to date and future fee increase projection.
  • Help resolve discrepancies in expected fees and actual receipts
  • Build a working relationship with the units to ensure that the required information is received

What you'll have:

  • Previous experience working in a similar role within the healthcare sector
  • Good understanding of LA funding process required
  • High level of accuracy and good attention to detail
  • Good communicator with strong interpersonal skill and emotional intelligence
  • Able to work autonomously and flexibly
  • Positive enthusiastic approach with a can-do attitude
  • Strong excel, analysis and presentational skills
  • Excellent organisation skills

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
  • and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group