Product Information Co-ordinator

4 weeks ago

London, United Kingdom Molton Brown Full time

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

The role:

To own the Molton Brown new product information database which holds the data needed to launch and trade Molton Brown products. Ensure all data is input correctly by the responsible departments according to project timelines. Create reporting to provide data to Sales colleagues. Own the database and resolve any queries/issues or escalate them as appropriate. Ensure changes and updates are communicated clearly in a timely manner. Manage any changes to data required. Assist in any other related project management tasks as appropriate.

What you will do:

Own the Product Set-Up Information Database: Ensure all required information for new products is input by departments according to the relevant project timeline. Chase missing or incorrect information and escalate where appropriate. Address any format/technical issues or escalate. Add or remove data fields according to business needs. Archive obsolete or discontinued SKU information. Update the file with latest project launch dates.Own associated reporting: Run the dashboard for relevant projects to track teams progress in terms of data input. Create weekly updates to the business and share with relevant teams/leadership. Manage product information queries: Be the first point of contact for all business queries relating to product data. Ensure that these are answered according to SLA, or passed on to relevant department/escalated as appropriate. Own the associated MS Teams group and email distribution lists: Own MS Teams group associated with the data. Respond to queries regarding missing data or clarifications. Manage the user list and ensure they have the correct database permissions. Manage email lists for NPD project communications to ensure the correct departments/individuals are kept informed of project updates. Develop the database according to evolving business needs: Complete alterations to the existing database and be involved in larger scale projects to upgrade our product data capabilities as necessary. Assist with related Project Management and Product Data Tasks: Answer ad-hoc business requests for product data. Provide data for wholesale customer forms and sell-in sheets. Assist with any other tasks to aid member of the Project Management Team.

What you will need:

At least 3+ years previous process/co-ordination experience within a brand or retail organisation (would suit those with backgrounds such as merchandising, finance, project management).Comfortable working with Excel (intermediate to advanced level) and PowerPoint.Beauty sector experience is an advantage but not essential.Experience of supporting a wide range of internal and external customers within a multi-channel business to achieve deadlines.Intermediate level of Excel (need to have knowledge of VLook ups/Pivot Tables/IF statements)Experience of working with a SAP ERP platform would be advantageousBuild up and maintain good business relationship with multi-channel commercial teamsMS Access and SQL database experience a plus

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit

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