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Performance and Risk Data Analyst

3 months ago


Reading, United Kingdom Thames Water Full time
We’re looking for a Performance and Risk Data Analyst to join us and support the team as we provide insight to our frontline teams to meet Thames Water’s current and future challenges.

What you’ll be doing as a Performance & Risk Data Analyst
You will be operating and maintaining data models that release intelligence and insight that enable clear and accurate critical decision metrics that support the operation of our assets. This will require statistical modelling, data mining, innovative analytical tools, and advanced data visualisation techniques to identify trends and provide insight on asset performance and risk.
  • Collaboration with operational teams and other stakeholders across the company, sharing performance and risk insights to aid the consistent and efficient delivery of asset health performance commitments.
  • Operate and maintain and deploy operational performance reports, to deliver accurate and trusted reports and insights, with appropriate commentary. Ownership of regulatory reports.
  • Undertake performance and behavioural analysis on waste network assets, interpreting asset and operational data to identify performance trends and risk insights, and disseminate findings with appropriate visualisations and commentary.
  • Effective collaborative use of data insight and operational knowledge to create interventions for operational delivery teams that focus on enhancing asset operation and/or risk. Interventions are actively tracked for timely and effective delivery against planned outcome.
  • Maintain existing data management processes, monitoring key data quality metrics and proactively liaising with company-wide functional experts and data engineers to resolve any process failures or data quality issues. Identify and propose new developments to improve processes and models.
What you should bring to the role
  • Strong analytical background, including Excel, MS Access, SQL, Power BI.
  • Several years of relevant business or technical experience.
  • Experience of providing detailed management reports.
  • Attention to detail, plus the ability to understand the wider context of analytical tasks.
  • Good communication skills and self-driven approach to work.
  • Excellent IT skills – relevant industry specific tools and systems as well as MS Office.
What’s in it for you?
This is a hybrid role based in Clearwater Court, Reading. You will be required to be in the office once a week and when there are further business requirements.
  • Offering up to £50,000 per annum depending on skills and experience
  • 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
  • Personal Medical Assessments – Open to all once a year
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties'. 
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. 

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.