Learning Disability

2 months ago

Bristol, United Kingdom Sirona care & health CIC Full time

Job summary

As a Learning Disability & Autism Liaison Team Administrator you will be supporting a warm, welcoming and creative team of specialist nurses to deliver a service to patients with Learning Disability and Autism throughout the hospital, both inpatient and Learning Disability and Autism Liaison Service is an innovative and developing team. There is a wide variety in the needs of people we support and the situations we support with, making this an interesting role with varied days.

You will need to adapt your style of communication according to need and situation of the patient. You will be required to have problem solving skills, be able to manage expectations and use your judgement.

You will support the Liaison Nurses to deliver day-to-day administrative duties, using various IT systems, ensuring that all administrative work is completed as required with accuracy and within set timeframes.

You will also be asked to support the team with making accessible information. Supporting performance reporting and collection of data for audits and CQC will also form a part of the role.

You will also be required to communicate effectively and efficiently with all levels of management and staff, always displaying a high level of tact and diplomacy and processing sensitive information confidentially.

Main duties of the job

To carry out day to day administrative duties

To add and update Patient information on various IT systems.

Assist team to arrange meetings and appointments

To answer the phone to patients, families, and other professionals

To support team with writing minutes at meetings.

To ensure data systems are kept up to date as required

To signpost to other services as required.

To provide support to team in making information accessible, ie. Easy Read & Social Stories.

To support team with projects and development within the hospital

To support team with completing audits.

To support team in liaising with Community Services.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position

We are unable to provide sponsorship for this role and can only accept applications

Person Specification

Experience

Essential

Administration work relevant to the position applied for A range of administrative processes (typing, minute taking, photocopying, scanning, filing, mail management, greeting visitors). Delivering excellent customer service on the telephone and in person. Diary management.

Desirable

Working in a health/social care or service-oriented organisation

Qualifications

Essential

NVQ 3 in administration, or equivalent demonstrable experience. Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.

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