Relief Worker

1 week ago

Penrith, United Kingdom Riverside Full time

Job Title: Colleague Support - Relief Worker
Salary: £12.63 per hour
Working Hours: Up to 37 hours per week including evenings, weekends and bank holidays
Location: Eden Rural Foyer, Penrith

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Colleague Support Assistant

You will work on a one-to-one basis providing administrative, and sometimes practical, support to a colleague who requires reasonable adjustments (as provided for within the Equality Act 2010) to enable the colleague to fulfil the requirements of their role. The hours of the role will may vary on a weekly basis depending on the colleague’s schedule. 

We will consider part time applications for this role.

About you

We are looking for someone with:

Administration experience with the ability to use Microsoft Office applications Experience of support work Experience of supporting colleagues who require reasonable adjustments (as provided for within the Equality Act 2010) Flexibility to work varied hours as required

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

Competitive pay & generous pension  Flexible working options available Investment in your learning, personal development and technology A wide range of benefits

Diversity and Inclusion at Riverside:  

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

Role requires you to:

Work as part of a committed and compassionate team, delivering an outstanding experience to customers whilst being supported by your colleagues and Line Manager To assist a colleague with the required reasonable adjustments to support the colleague to fulfill their duties. To communicate effectively to ensure the colleague’s reasonable adjustments are met. To work in partnership with the colleague and team members within a team environment by being a team player. To have regular reviews with the colleague and line manager to ensure all expectations are being met. To support the colleague when communicating with colleagues and customers. To support the colleague with reasonable adjustments when attending meetings or trainings. To be flexible regarding the colleague being supported.

Other Information

You will be required to:

Work a range of shifts that will mirror the colleague you are supporting and may include evenings and weekends. Undertake regular training to enable you to deliver your role safely. Ensure customers are always safe - carrying out all of your duties within Riverside’s Policy and Procedure framework . health & safety, safeguarding, dignity at work, GDPR, cash handling, etc. Deliver your role in line with the Riverside company values – “Our Riverside Way”. Participate in team meetings, regular supervisions and reflective practice sessions. From time to time you may be required to undertake additional duties and responsibilities of an equivalent nature, in consultation with your Line Manager.

Person specification

Essential

Experience of administration and the ability to use Microsoft applications Experience of support work Experience of supporting colleagues with the required reasonable adjustment (as provided for by the Equality Act).

Desirable

Working in a customer service environment. Working in a care & support environment.

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