Tenancy Sustainment Officer

1 month ago


Lancashire, United Kingdom Humankind Full time
Job Details
Everyone is different. At Humankind we value your difference. Join our inclusive organisation.

About the role
This is a rewarding role and encompasses both housing and support. This position is paramount in supporting persons who have been rough sleepers and provides intensive housing management and support to enable them to sustain their tenancy. 
A person-centred approach is vital and part of this will be the effective use of keywork sessions to identify tenants individual support needs and to ensure that these are met. A solid understanding of housing legislation is highly advantageous.
You will work in partnership with both internal and external agencies, so good communication skills are required.
You will bring with you a passion for providing good quality homes, excellent customer service, intensive housing management and tenancy sustainment services to people who struggle to secure and retain a home from other sources who may have a range of complex health and social care support needs. 

We will require you to work flexibly to suit the needs of our housing provision and tenants however the good news is you will also have a degree of flexibility of either working from home or from one of our offices.

Please note this is a part time role for 18.5 hours. You must have a driving licence and access to your own vehicle. 

To view the full job description and person specification for this role, please
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.

The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band alongside our excellent benefits

Who are we
Humankind is one of Englands most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in our service users and their ability to make positive changes when they dont always believe in themselves.

We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90, people across all our services last year. Check out our impact report 

  • Lancashire, United Kingdom CareerBliss Full time

    Tenancy Sustainment OfficerPermanentLancashireSellick partnership are currently assisting in the recruitment of a Tenancy Sustainment Officer for a large nonprofit organisation based in Lancashire.The Tenancy sustainment officer will providing comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them...


  • Lancashire, North West England, United Kingdom Sellick Partnership Full time

    Tenancy Sustainment Officer Permanent Lancashire Sellick partnership are currently assisting in the recruitment of a Tenancy Sustainment Officer for a large nonprofit organisation based in Lancashire. The Tenancy sustainment officer will providing comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable...


  • Preston, Lancashire, United Kingdom Community Gateway Association Full time

    Tenancy Support OfficerUp to £30,743.39 per annum37 hours per weekThis role is based at Harbour House, Port Way, Preston, PR2 2DWWhat will you be doing in this role?The Tenancy Support Officer will provide a range of advice and support to customers who wish to end their tenancy, ensuring keys are returned in a timely manner and income is maximised for the...


  • Preston, Lancashire, United Kingdom Community Gateway Association Full time

    Tenancy Support OfficerUp to £30,743.39 per annum37 hours per weekThis role is based at Harbour House, Port Way, Preston, PR2 2DWWhat will you be doing in this role?The Tenancy Support Officer will provide a range of advice and support to customers who wish to end their tenancy, ensuring keys are returned in a timely manner and income is maximised for the...


  • Lancashire, United Kingdom My Space Housing Solutions Full time

    **‘Supporting Independence, Inspiring Growth’.** Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**. My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society,...


  • Lancashire, United Kingdom My Space Housing Solutions Full time

    **‘Supporting Independence, Inspiring Growth’.** Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**. My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society,...

  • Asb Officer

    2 weeks ago


    Lancashire, United Kingdom Eden Brown Full time

    Eden Brown are seeking a highly efficient ASB Officer to work on a 3 month contract in Lancashire The role as temporary ASB Officer is required due to heavy workload **As the ASB Officer you will be required to**: Deal with anti-social behaviour in particular and enforcement of tenancy conditions in general. Assist the ASB Manager to investigate, prevent...

  • Housing Officer

    2 months ago


    Lancashire, United Kingdom Page Personnel Full time

    Competitive Hourly Rate - Great Benefits **About Our Client**: Property and Housing - Lancashire - Housing Officer - Supported Living One of the North Wests leading Housing Associations Property and Housing - Lancashire - Housing Officer - Supported Living - Day-to-day management of the Group's supported living schemes - Provide tenancy management...


  • Lancashire, United Kingdom Page Personnel Full time

    Competitive Salary - Primarily home working **About Our Client**: Anti Social Behaviour Officer - Lancashire - Property and Housing A leading Housing Association in the North West Anti Social Behaviour Officer - Lancashire - Property and Housing - To actively manage serious ASB and complex tenancy management cases ensuring that customer feedback and...

  • Asb Officer

    2 weeks ago


    Lancashire, United Kingdom James Andrew Recruitment Solutions (JAR Solutions) Full time

    Our client, based in Lancashire, is currently recruiting for an ASB Officer on a temporary contract for three months. Our client is proud to provide a positive impact on communities and people through providing excellent homes, promotingindependence and creating opportunities.The position is due to start immediately on a full time basis. The hourly rate is...

  • Run a Star Pub

    2 weeks ago


    Chorley, Lancashire, United Kingdom Star Pubs Leased & Tenancy Careers Full time

    Pub Overview Ensure all your application information is up to date and in order before applying for this opportunity.The Rose & Crown is located in the town of Chorley, close to Chorley Town Centre. Located in a highly populated part of Chorley, with more than 11,000 adults living within a 20-minute walk radius, The pub is surrounded by residential housing,...

  • Run a Star Pub

    2 weeks ago


    Leyland, Lancashire, United Kingdom Star Pubs Leased & Tenancy Careers Full time

    Pub Overview Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Large Leyland Local for Lease! The Railway is located in the town of Leyland, close to Preston. Located within walking distance of the railway station and Leyland town centre, there’s a large...

  • Run a Star Pub

    2 weeks ago


    Clitheroe, Lancashire, United Kingdom Star Pubs Leased & Tenancy Careers Full time

    Pub Overview Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Traditional Lancashire Country Inn The White Bull is an 18th century coaching inn and grade 2 listed building situated in the tranquil village of Gisburn. Historically within the West Riding of Yorkshire, it lies 8...

  • Run a Star Pub

    2 weeks ago


    Leyland, Lancashire, United Kingdom Star Pubs Leased & Tenancy Careers Full time

    Pub Overview Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Substantial Investment for Leyland Local! Following a full internal and external refurbishment, The Wheatsheaf will be transformed into a fantastic community pub. Major investment will create a fabulous...

  • Run a Star Pub

    2 weeks ago


    Colne, Lancashire, United Kingdom Star Pubs Leased & Tenancy Careers Full time

    Pub Overview Is this your next job Read the full description below to find out, and do not hesitate to make an application. The Pride of Pendle The Spinning Mill is located on the main road between Colne and Nelson, near Burnley. It’s a densely populated area with almost 11,000 people living withing a 20-minute walk of the pub. In this area is limited...

  • Administrator

    2 months ago


    Lancashire, United Kingdom Eden Brown Full time

    Eden Brown are seeking a highly efficient Administrator on a short term temporary contract in Preston Your role as Administrator will involve being part of the Housing team where you will: - Set up tenancies - Terminate tenancies - Send permission appointments - Provide all round admin support for the Housing Officers Its essential that you have a strong...


  • Preston, Lancashire, United Kingdom Calibre Search Full time

    A great opportunity in Preston for a Graduate fresh from an Architectural Engineering or Building Services Engineering degree or a candidate with a couple of years of experience of using AutoCAD and IES within another Construction or Engineering company. This opportunity is to work within a Chartered Building Services Engineering Consultancy in Preston....


  • Preston, Lancashire, United Kingdom Calibre Search Full time

    A great opportunity in Preston for a Graduate fresh from an Architectural Engineering or Building Services Engineering degree or a candidate with a couple of years of experience of using AutoCAD and IES within another Construction or Engineering company. This opportunity is to work within a Chartered Building Services Engineering Consultancy in Preston....


  • Preston, Lancashire, United Kingdom BDS (Northern) Limited Full time €20

    BDS have a fantastic opportunity for a supported housing officer in Preston. Our client is national charity who provide specialized temporary housing dedicated to supporting ex-offenders to reintegrate into society. The role of Supported Housing Officer is to support to change lives, reduce reoffending rates and work within a dedicated team of housing...


  • Preston, Lancashire, United Kingdom BDS (Northern) Limited Full time €20

    BDS have a fantastic opportunity for a supported housing officer in Preston. Our client is national charity who provide specialized temporary housing dedicated to supporting ex-offenders to reintegrate into society. The role of Supported Housing Officer is to support to change lives, reduce reoffending rates and work within a dedicated team of housing...