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Tenancy Sustainment Officer
1 month ago
Everyone is different. At Humankind we value your difference. Join our inclusive organisation.
About the role
This is a rewarding role and encompasses both housing and support. This position is paramount in supporting persons who have been rough sleepers and provides intensive housing management and support to enable them to sustain their tenancy.
A person-centred approach is vital and part of this will be the effective use of keywork sessions to identify tenants individual support needs and to ensure that these are met. A solid understanding of housing legislation is highly advantageous.
You will work in partnership with both internal and external agencies, so good communication skills are required.
You will bring with you a passion for providing good quality homes, excellent customer service, intensive housing management and tenancy sustainment services to people who struggle to secure and retain a home from other sources who may have a range of complex health and social care support needs.
We will require you to work flexibly to suit the needs of our housing provision and tenants however the good news is you will also have a degree of flexibility of either working from home or from one of our offices.
Please note this is a part time role for 18.5 hours. You must have a driving licence and access to your own vehicle.
To view the full job description and person specification for this role, please
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band alongside our excellent benefits
Who are we
Humankind is one of Englands most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they dont always believe in themselves.
We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90, people across all our services last year. Check out our impact report
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