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Automation Systems Engineer
3 months ago
Automation Systems Engineer - Hybrid
Salary starting at £45,043, 10% bonus potential, 25 days annual leave plus bank holidays and pension scheme with highly competitive contribution rates
Permanent Full time
This is a national hybrid role where travel to Royal Mail Headquarters and Mail Centres across the UK will be required, including Swindon, Gloucester, Leeds, and Heathrow Worldwide Distribution Centre.
About Us
We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.
About the role
Reporting to the Automation Systems Lead, and working closely with software engineers and a system specification lead within the development team, the Systems Engineer will provide support to the design, implementation, and management of complex engineering systems within Royal Mail. You will review and manage change requests raised by the business on existing system that are provided by automation suppliers, work within Royal Mail Engineering and closely with other business functions such as Group Technology, International, Operations, and Revenue Protection, and be involved with multiple projects, including the responsibility to interface with automation suppliers, support teams, and operational stakeholders to analyse and improve automation performed, and identify and correct operational defects. You will also provide engineering knowledge applicable to parcels and letter automation, using existing or incorporating new technologies, delivering knowledge to support, diagnose, improve, and maintain.
Key accountabilities and dimensions include:
Undertaking detailed investigations of ongoing issues using a range of tools and techniques such as data analysis, stakeholder discussions, and onsite inspection Collaborating with the senior engineers on system and software updates on parcel and letter automation systems Contributing to the development and update of systems requirements for parcel and letter automation Supporting system integration testing of a first article, both in a manufacturing facility and at the first article installation Supporting integration testing of subsequent articles during the deployment phase and business as usual activities Contributing to the development of supporting applications for integrating parcel automation systems Providing analysis and technical support of parcels automation performance, diagnosis, and troubleshooting Contributing to defect and design change management processes for deployed parcels automation and delivers timely resolution to issues working closely with the contracted supplier and all other strands of the engineering team Contributing to the support and development of parcel and letter automation systems Contributing to the successful delivery of parcels automation deployment activities of value up to £10m, which are critical to the Royal Mail parcels operation Delivering on-site support, detailed analysis, and incident management with suppliers to deliver parcel automation solutions Developing external and internal relationships through cross functional matrix teams including automation suppliers, engineering design, central engineering maintenance, and group procurement. Ability to engage and communicate effectively with internal and external key stakeholders, which include Original Equipment Manufacturers & Suppliers, RM Project Management Teams, Operational Design, and engineering team strands.About You
To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:
Familiarity and interest in developing, deploying, and testing software packages and updates. Good interpersonal and communication skills, able to effectively communicate and translate technical engineering knowledge to a wide range of audiences. Experience of performing data and root case analysis using a variety of data sources and tools, such as Excel, CSV, and databases. Experience of automated processes, equipment, and machinery. Experience of automation data interface specifications. Experience of automation systems testing. Experience of working closely with technology professionals in the integration of engineering solutions into the corporate enterprise reporting system. Experience of working with collaboration tool such as Confluence, JIRA, SharePoint, and Version Control systems. Good knowledge of developing and interpreting systems requirements. Ability to manage multiple priorities across a variety of work streams. A self-motivated individual able to work on their own initiative. Proven experience in maintaining latest technology trend knowledge in system and software engineering.Desirably:
Experience with scripting or programming languages such as Python or Bash. Experience of parcels automation and parcel address reading technologies. Track record of contributing to parcels and letter automation systems design, development, and roadmap. Recognised Qualification in an Engineering, Technical or Scientific Discipline at Level 6, such as BSc (Hons), LV6 NVQ, etc. Qualification in Health & Safety Management, such as IOSH. Recognised Accreditation from an Institution or Professional Counselling Body, at Incorporated or Chartered Level.We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Extra Benefits
Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*. Supportive and generous company sick pay Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*. Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans* Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner Free & discounted RMG products - free keep safe & redirection, partner discounts Free stamps at Christmas*Available only to perm employees
Your career in safe hands
At Royal Mail we value our people and we want our people to be proud to work for our businesses.
We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.
An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
#LI-POST #RMG #LIMRT #LI-Hybrid
Job reference number 315992
