Merchant Branch Manager

Were not your average tool hire company. Were innovative and pioneering revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers.

We have over 100 Merchants and are opening more sites throughout 2024

If youre unsure on the industry, dont worry as we will teach you everything you need to know and so much more.

Our benefits include additional Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, life assurance twice your annual salary, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed

The Role of a Merchant Branch Manager

As a Merchant Branch Manager, you will develop strong customer relationships in your store offering hire solutions with an array of top-tier products and equipment across all building service sectors. If youre looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.

What do you need to succeed as a Merchant Branch Manager?

• Committed to delivering exceptional communication, customer service and eager to assist
• Proficient in meeting and exceeding performance targets and Key Performance Indicators (KPIs)
• Proactive and positive outlook and solution driven.
• Enthusiastic about continuous learning and expanding product expertise

What does the Merchant Branch Manager role involve?

• Running the HSS dedicated area within our partnering Builders Merchant, supporting customers with their hire needs and upselling/cross-selling where you can
• Building and maintaining the relationships with the customers to ensure we keep their repeat business.
• Supporting key sales initiatives and strategy to hit branch KPIs and ensure were being innovative and forward-thinking in our approach.

Similar Working Pattern

Monday to Friday 8:00am until 4:30pm and Saturday 8:00am until 12:00pm
(with an accumulative extra day off during the week for every 2 Saturday shifts worked).

Who Are HSS?

Over the last few years, we have invested heavily in new systems and tech to revolutionise the future. We were the first ever hire company to let our customers order online, and each year were adding in new tools and functionality that sets us apart.

Were so proud of how far we have come, and were not done yet

At HSS, we celebrate diversity and inclusivity. We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match.

Were also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.