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Risk Analyst

4 months ago


Leicester, United Kingdom Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Us


Global Payments is a Fortune 500 worldwide payment technology and software company, providing the world’s leading complete commerce ecosystem to businesses of every size. Our unique, connected infrastructure serves every dimension of commerce, carrying billions of transactions every year—safely and seamlessly. In the UK & I we employ over 500 people across 5 sites and work with over 60k customers including blue chip companies such as The Post Office, Five Guys & Trainline.


About the Role


The Risk Analyst analyses merchant transactions to identify and take swift mitigating action on ones that can potentially lead to a financial loss to the company. Hybrid working will be available upon successful completion of training.
● Monitor merchant authorizations, deposits and refunds to identify suspect
transactions via RiskNet
● Handle high risk queues that address emerging fraud trends
● Lead sit-bys with new hires during training
● Identify merchant accounts for credit referral or for further investigation
● Verify information with card issuing banks
● Validate suspicious transactions by contacting merchants and obtaining the
necessary documents in arriving at a decision
● Educate merchants on how to prevent a potential loss arising from high risk
transaction processing
● Recommend reserve release of merchant funds where appropriate
● Process electronic funds transfers and wires for merchants
● Liaise with the Investigations Team to gather information on suspect fraud
transactions for timely action on referred cases


About You
● At least 1 year of risk and fraud monitoring experience
● Strong analytical and decision making skills
● High standard in professionalism and in fostering a positive customer experience
● Ability to work independently while maintaining high level of accuracy
● Ability to multitask in a complex environment
● Adept in Google applications
● Excellent communication skills in both oral and written English
● Flexibility to work different shift schedules, including weekends and holidays

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .