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Client Handler

2 months ago

Halifax, United Kingdom PIB Group Full time
Credit Controller - FTC Retford PIB Group Full time Fixed Term Contract

PIB Group are on the look out for a passionate individual who is committed to delivering excellent customer service on a fixed term basis for 6 months. 

The role of the Credit Controller is a key position within the first line of defence for the organisation. Hence, the successful candidate will be acting as the safety net for the business from an operational and regulatory perspective.

Responsibilities:

• Maintaining & Reducing Monthly Aged Debt for the group

• Chasing clients/brokers for settlement of debt to ensure collected within credit terms

• Ability to manage your own diary and workload effectively

• Ensure statements are sent in a timely manner

• Liaising with customers by telephone and email and be sure to follow up to resolve debts on the ledger

• Build strategic relationships across the organisation and effectively communicate with various stakeholders at multiple seniority levels.

• Escalation of any issues and queries in a timely basis to team leader/manager.

• Assisting with audit queries

• Carry out administrative duties such as email inbox and queries

• Ad Hoc Duties as and when required

The Candidate  

Experience of working within a fast-paced credit control department (Desirable but not essential) Effective communication including written and verbal. Be of an Intermediate level in MS Office suit including MS Excel, MS Power Point and MS Word. Uphold a high level of resilience to adapt to constant business growth. Deliver required tasks accurately and on time whilst working under pressure. Have a positive ‘can do attitude’ with natural problem-solving abilities that are accompanied with a high level of attention to detail. Strong organization & time management skills Be able to work as part of a team collaboratively as well as on your own initiative 

Further information 

As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days

• Death in Service benefit of x4 salary

• Company pension scheme

• Enhanced maternity and paternity leave packages

• A flexible benefits package which allows you to add additional benefits to your overall package

• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more

• Referral schemes

• Discounted rates on PIB products

• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity