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Senior Account Handler

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A fantastic opportunity to work within the Insurance / Financial Services sector. Our client will show commitment to support you in achieving and progressing will be 100% from day. They have on site wellbeing facilities including massage, physiotherapy, hypnotherapy, well man and well women blood tests, health checks, buying and selling holidays, offsite charitable support days, amazing social events and this is just the tip of the iceberg as far as our staff benefits go……

Our client

Proud to be one of the worlds most powerful broking organisations.  Their position in the UK market means they’re perfectly placed to deliver exceptional service with an independent mindset, while offering the strength and scale of a global broker.

What You’ll Be Doing

You will work closely with Account Directors/Executives to manage a book of corporate commercial clients. Being the client’s first point of contact for cover queries, midterm adjustments, quotations for additional insurances, document issue and many other tasks and projects.

Key Responsibilities & Accountabilities

Dealing with complex Commercial Accounts;

Negotiate effectively with insurers to get the best possible insurance programme and outcomes for our clients

Engage with the market within the scope of the broking strategy and matrix

Building and maintaining effective professional relationships with both Clients and Insurers;

Offering advice about existing products and promoting value added services;

Handling and responding to product queries from clients quickly, efficiently and accurately;

Supporting other Account Handlers with technical queries as required;

Assisting with internal technical audits

Ensure that you conduct yourself in accordance with FCA rules and guidelines as issued by the company.

Experience & Skills Required

High level of Technical Insurance knowledge or demonstrating that you are working towards

Good telephone manner, strong communication skills

Committed, thorough and accurate worker

Organisational and time management skills are essential as well as a client focused approach

Ability to work under pressure to meet deadlines

Ability to work as a member of a team

ACII Qualification preferable or ability to demonstrate that you are moving towards this.