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Clinical Navigator-CAS
3 months ago
Job summary
An exciting opportunity has arisen to join the Clinical Assessment Service (CAS) management team in the Emergency Operations Centre (EOC) at Norwich or Chelmsford. This senior clinical role in CAS is responsible for professional, safe and effective clinical supervision of service delivery. You will directly manage a team of clinicians based within and at the two supporting regional CAS teams and be responsible for supervising and managing the CAS. You will provide clinical expertise, by providing assessment, advice and information according to clinical protocols to all CAS and emergency Operation Centre (EOC) staff. The post holder will need to utilise professional judgment, critical thinking and refer to other provider agencies and clinicians as will have a minimum of 3 years post-graduation experience and currently working as a Health Care Professional, registered with either the HCPC or appointments will be subject to currently having a clean disciplinary record.
Main duties of the job
The post holder will work with colleagues within EOC to ensure that, at the point of contact with the Ambulance Service, patients receive care and advice relevant to their needs. This will be achieved by the timely navigation of incidents for remote clinical assessment, working alongside Dispatch to ensure appropriate utilisation of alternative and specialist responders and, where appropriate, ambulance response.
Working within agreed policies, Emergency Standard Operating Procedures (ESOPs), guidelines and utilising decision-support tools, where necessary, you will be focused on managing clinical demand within your area, supporting the needs of individual patients with the need to ensure an effective response across the geographical area. This may at times require sound clinical decision making to prioritise the use of resources at times of high demand, and managing risk in a way that maximises patient and staff safety.
The CN will provide health care advice supported by clinical assessment software to facilitate clinical validation and onward referral to other professionals, as appropriate, to ensure the most appropriate outcome for the patient.
About us
The post holder will work with colleagues within EOC to ensure that, at the point of contact with the Ambulance Service, patients receive care and advice relevant to their needs. This will be achieved by the timely navigation of incidents for remote clinical assessment, working alongside Dispatch to ensure appropriate utilisation of alternative and specialist responders and, where appropriate, ambulance response.
Working within agreed policies, Emergency Standard Operating Procedures (ESOPs), guidelines and utilising decision-support tools, where necessary, you will be focused on managing clinical demand within your area, supporting the needs of individual patients with the need to ensure an effective response across the geographical area. This may at times require sound clinical decision making to prioritise the use of resources at times of high demand, and managing risk in a way that maximises patient and staff safety.
The CN will provide health care advice supported by clinical assessment software to facilitate clinical validation and onward referral to other professionals, as appropriate, to ensure the most appropriate outcome for the patient.
Job description
Job responsibilities
Key Requirements;
Registered Nurse, Paramedic, Allied Health Professional 3 years post registration experience Clinical Triage experience Experience of effectively managing teamsSee Job Description for full details of the requirements of the role
Person Specification
Qualifications/Experience
Essential
A Bachelor's Degree (or equivalent) in Nursing or Paramedic Science.
Desirable
Managerial Qualification to Degree Level, or equivalent experience.
Skills and Knowledge
Essential
3 years' post registration experience. Clinical Triage experience. Proven leadership skills.
Desirable
Clear verbal and written communication skills.
Personal Attributes
Essential
Prioritise and undertake numerous tasks simultaneously Excellent interpersonal skills and the ability to communicate with all colleagues at all levels within an organisation. Ability to delegate, to make decisions, and work under pressure.