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Client Relationship Manager

3 months ago


Lichfield UK, Staffordshire, United Kingdom Clarendon Fine Art Full time

Clarendon Fine Art is the world’s largest and fastest growing network of contemporary art galleries. Our mission is to make beautiful artwork accessible to an ever-increasing audience of customers. As we approach the opening of our 100th Gallery, we continue to pride ourselves in delivering an exceptional customer experience. Our business embraces those who have a wealth of personality and motivation, and in return offer exciting career opportunities in an inspirational and expanding environment.


Based at our Head Office in Lichfield, Staffordshire, the ideal candidate has the ability to motivate and inspire their Artists, they are responsible for being the voice of the brand ensuring the artists vision is always adhered to.


The position works collaboratively with design, marketing and sales teams and requires planning and implementing appropriate campaigns for your specified artist brands and supporting them to reach greater brand awareness.


A background in Art, Marketing or PR is preferred as well as a strong commercial understanding and exceptional relationship and management skills.


The successful candidate would be based mainly at our HQ in Lichfield, Staffordshire with regular travel to our Galleries around the UK.


Main Duties:

  • Manage a portfolio of international and award winning artists, coordinating their production and guiding them both creatively and commercially.
  • Support the Head of Artist Programme Management and Creative Director, in implementation and execution of artist campaigns in line with the group strategy, meeting the specific needs of the UK market.
  • Develop and manage successful launch of new products from creation to execution.
  • Monitor your portfolios progress, develop strategies to improve brand growth and revenue.
  • Overseeing the buying and consigning artwork and curation of artwork for exhibitions.
  • Work closely with marketing department on timelines, key dates and specific UK needs.
  • Communicating to the Gallery, Sales & Marketing teams and ensure that each campaign is suitably supported, implemented and later evaluated.
  • Inspire and educate teams across the business, working closely with internal departments to drive knowledge and passion for your artists.
  • Understand art market trends and competitors, attend relevant artist events and fairs.


Required From You:

  • Qualification in Art / Marketing / PR or relevant industry experience will be considered.
  • Excellent commercial awareness.
  • Strong communication and project management skills.
  • Awareness of marketing communications or experience in brand development.
  • A creative flair to seek out and identify up-and-coming global art and culture trends.
  • Strong relationship management skills and ability to negotiate.
  • Able to cultivate strong partnerships across internal teams.
  • Creative thinker and proactive, resourceful problem solver.
  • Organised and keen attention to detail.
  • Experience presenting to the executive level.
  • Ability to analyse sales data with attention to detail.
  • Able to work under pressure effectively and adapt to changing priorities.
  • Strong organisational and time management skills.
  • Full driving licence is essential.


Why Choose Us?:

  • Hybrid working pattern.
  • 25 days annual leave + bank holidays.
  • Free onsite parking.
  • Contributory employee pension scheme.
  • Join the wider company at social events throughout the year.
  • We offer a 24/7 helpline for you and your relatives, somebody to talk to, mental health assessments and action plans for short term counselling.
  • We offer you benefits and discounts including food, drink, retailers and fun days out
  • Employee discount scheme of 70% off on our contemporary portfolio of artwork
  • Milestone rewards to celebrate your big life events both inside and outside of work.
  • Seasonal ‘thank you’ gifts from the company throughout the year.