Volunteer Receptionist

How you can help

As a Volunteer Receptionist and Data Administrator you will provide a welcome presence for people coming into the service. Your role will include: • Covering reception duties, answering the telephones, and welcoming service users to the service • Supporting the collection, collation and inputting of service data as it relates to national requirements. • Managing a local database and working with a national database that records a comprehensive information data set that informs the Public Health England understanding of the services performance and treatment outcomes. • Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records. In addition to the above you will be expected to participate in team meetings where relevant and to carry out other tasks as deemed necessary to support the needs of the service.

About the role

The role would be ideal for someone looking to develop their experience in a reception and administration role. A positive attitude and the desire to learn are essential, as is a non judgemental and supportive approach to people who are facing problems with drugs and alcohol. A good working knowledge of standard IT programmes (MS Office, Outlook) and a close eye for detail are also required.