Current jobs related to CRM Support Engineer - Reading UK, Berkshire - Ciphr

  • Technical Support Engineer

    2 days ago

    Reading, UK, Berkshire, United Kingdom DiverseJobsMatter Full time

    The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to...

  • Data Engineer

    1 month ago

    Reading, UK, Berkshire, United Kingdom RedRock Resourcing Full time

    Azure Data Engineer - Hybrid working (Reading)Are you an experienced Azure Data Engineer eager to make a significant impact at a top managed service provider? We’re seeking a talented individual to join a key reporting project, driving digital transformation through the Microsoft cloud stack.Role Overview:As an Azure Data Engineer, you’ll be directly...

  • EUC Support Engineer

    1 month ago

    Reading, UK, Berkshire, United Kingdom Brakes Full time

    Job DescriptionEUC Support EngineerSysco are currently recruiting for an EUC Support Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager.As the EUC Support Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology...

  • HyperX Technical Support Engineer

    3 days ago

    Reading, Berkshire, United Kingdom Hewlett-Packard Full time

    The Technical Support Engineer plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional technical support for the HyperX range of gaming peripherals. This position is at the frontline of our customer service efforts, dedicated to resolving technical issues, answering inquiries, and providing guidance on product usage to...

  • Commissioning Engineer

    1 month ago

    Reading, UK, Berkshire, United Kingdom Fourblue Full time

    Commissioning Engineer/SAP Reading/Surrounding CountiesContract or Perm on offer Fourblue have teamed up with a leading ICP, who specialise in advanced solutions across 33kV, 132kV, 275kV and 400kV networks. Due to an increasing workload, we are seeking skilled Commissioning Engineers to join our dynamic team and contribute to our continued success.As a...

  • Graduate Engineer

    1 month ago

    Reading, UK, Berkshire, United Kingdom AVD Appoint Full time

    Graduate Engineer - Reading - up to £40,000 + Benefits - Ref 1752I am currently recruiting for a Graduate Engineer to work for an engineering organisation based in the UK. Salary up to £40,000 + Benefits.This company works with industry and the public sector, providing consultancy and design services to assist clients in becoming more sustainable. They...

  • Application Engineering Manager

    2 months ago

    Reading, UK, Berkshire, United Kingdom Mirus Aircraft Seating Full time

    LOCATION: Reading or Hingham, Norfolk (NR9) – Office based roleDEPARTMENT: Engineering / ApplicationsSALARY: CompetitiveTYPE: Full time/permanent - 37 hours per week (Mon – Thurs: 8hrs/ Fri: 5 hrs – finish early)We are seeking an experienced manager to join us as our Applications Engineering Manager, no industry experience required. We are most...

  • Senior Process Engineer

    2 months ago

    Reading, UK, Berkshire, United Kingdom Brightsmith | B Corp™ Full time

    Senior Process Engineer – Renewable energybrightsmith are proud to partner with a leadingtechnology company based in the UK to expand their team. This is an opportunity for purpose driven experts to join a business launching products into multiple sectors globally and commencing a period of growth and change.Senior Process Engineer responsibilitiesProvide...

  • Electrical Engineer

    3 weeks ago

    Reading, UK, Berkshire, United Kingdom Cavendish Professionals Full time

    I am currently seeking a Permanent Electrical Engineer for work with a UK Consultancy within the water sector. Roles available across the UK at various levels.This role would include but not be limited to the belowYou will be involved in full life cycle from Front end engineering design, installation, construction support.Liaise / support the client and...

  • Engineering Delivery Manager

    4 weeks ago

    Reading, UK, Berkshire, United Kingdom Thales Full time

    The RoleAn exciting opportunity has arisen for an Engineering Manager within Thales Optronics and Missile Electronics (OME). The successful candidate will initially undertake the role of an Engineering Manager in the Fuzes business. This role will be part of a delivery team focussed on specific new development and support projects within the Fuzes...

  • Technical Sales Engineer

    1 month ago

    Reading, UK, Berkshire, United Kingdom Platform Recruitment Full time

    Technical Sales Engineer – Reading – Up to 50kI am working with an engineering company based near reading who are now looking for a Product Specialist to join their team. The ideal candidate should have strong engineering skills and will help connect the commercial and engineering teams, while also working closely with customer...

  • Senior Project Engineer

    3 weeks ago

    Reading, UK, Berkshire, United Kingdom J3A Recruitment Full time

    Senior Project Engineer (Electrical Bias) - Reading - Thames Water Projects - Tier 1 Contractor - Car or Car Allowance - 26 Days Holiday + Bank Hols - Life Assurance - Private Medical Cover - Pension Matched up to 8% - Further Benefits on OfferJ3A Recruitment are proud to be supporting a leader in the water game. A Tier 1 Contractor who has already been...

  • Systems Engineering Manager

    4 weeks ago

    Reading, UK, Berkshire, United Kingdom Matchtech Full time

    Systems Engineering Manager role within the defence sector working for one of the UK’s leading businesses within cryptography and data security!We are looking for someone with a systems engineering background who has moved into an engineering management role of a multi-disciplined team of engineers, delivering complex, technical engineering projects.This...

  • Engineering Delivery Manager

    2 months ago

    Reading, UK, Berkshire, United Kingdom Thales Part time

    Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range...

  • Planning Engineer

    2 days ago

    Reading, UK, Berkshire, United Kingdom First Recruitment Group Full time

    We are currently seeking an experienced Planning Engineer to work for our client at AWE on a 6-month contract. This role is outside IR35 and offers hybrid working, with Mondays and Fridays at home. The ideal candidate will have active SC clearance and meet the security requirements for the project.Key Details:Role: Planning EngineerType: Contract (6 months...

  • Security Engineer

    2 days ago

    Reading, UK, Berkshire, United Kingdom Cento Full time

    Security Systems Installation EngineerReading/M4 CorridorUp to £55,000Responsibilities:Install a variety of enterprise-level security systems, including CCTV, intruder alarms, access control systems, and fire alarms.Conduct system testing and commissioning to ensure installations meet required standards and specifications.Provide technical support and...

  • Test Engineer

    2 months ago

    Reading, UK, Berkshire, United Kingdom Coalesce Management Consulting Full time

    Join our latest project!Currently we’re looking for a Test Engineer to help us provide solutions on a project based in the South East of England.The client is a major player in the defence industry, providing the opportunity to work on some of the most cutting-edge projects of the decade. This project will be an imminent start, working on the clients site....

  • Inside Sales Specialist

    1 month ago

    Reading, UK, Berkshire, United Kingdom Concept Full time

    Inside Sales ExecutiveSalary: £30'000 (OTE of £45k)Location: ReadingJob Type: Full-TimeAre you a dynamic and results-driven sales professional looking for an exciting opportunity to contribute to a thriving team? We are seeking a motivated Inside Sales Executive to join our fast-paced sales department. This role offers an excellent chance to leverage...

  • Contract Electronics Engineer

    4 weeks ago

    Reading, UK, Berkshire, United Kingdom Platform Recruitment Full time

    Contract Electronics EngineerMy client, an agro-tech company, is looking for an Electronics engineer to support ongoing projects to start as early as next week.Overview:Length: Initial 3 monthsLocation: Reading (Onsite)IR35: Small company exemptionRequirements:Analogue Circuit and PCB design experienceElectronics debugExpertise working with any of the...

  • Principal Engineer

    3 weeks ago

    Reading, UK, Berkshire, United Kingdom Thames Water Full time

    Exciting opportunity alert! We seek a high-performing Principal Engineer to lead a unique project with over 200 million pounds of investment in our second-largest wastewater treatment works. This project is vital for maintaining a functioning network while facilitating development and expansion.Your contribution will directly impact Thames Water's...

CRM Support Engineer

2 months ago

Reading UK, Berkshire, United Kingdom Ciphr Full time

Ciphr has a new opportunity for an experienced CRM Support Engineer with experience of Hubspot and MS Dynamics.


You will be responsible for providing technical support and expertise in the use of HubSpot and Microsoft Dynamics CRM systems. This role requires a detail-oriented professional with strong problem-solving skills to ensure the smooth operation, maintenance, and enhancement of CRM systems. The engineer will support users, troubleshoot issues, and contribute to continuous improvements of CRM processes and functionalities.


You will be joining an organisation where you will work with a team that is goal driven and people focused.


At Ciphr our priority is ensuring that the work we do is adding value to our customers whilst also working in a way that allows the Ciphr team to feel valued in their roles.


We want to give you the opportunity to embrace your role with Ciphr and, in return, we can offer you an open and friendly work environment where your input and ideas are welcomed.

Flexibility is key so this role can be based anywhere within the UK if you are happy to attend ad hoc meetings. We also have an office in Reading, Berkshire that all Ciphr employees are welcome to utilise.


If you are interested in a change do have a look below at what we can offer you.


Location: Hybrid, 2-3 days a month in office in Reading


See below the daily tasks of a CRM Engineer:


  • Provide first and second-line support for HubSpot, Microsoft Dynamics CRM, and wider CRM systems and integrations, resolving technical issues promptly and efficiently.
  • Assist in the configuration, customisation, and integration of HubSpot and Microsoft Dynamics, plus wider CRM related systems and integrations, to meet the needs of various business units.
  • Develop and maintain documentation for CRM processes, procedures, and troubleshooting guides.
  • Collaborate with the stakeholders to validate and implement new features and system updates.
  • Conduct user training sessions and create training materials to enhance user adoption and proficiency.
  • Monitor system performance, ensuring high availability and optimal functionality of the CRM systems.
  • Assist with wider IT system implementations and support where required.


If you have the following skills, you will be the perfect fit:


  • Strong understanding of CRM concepts and experience with HubSpot and Microsoft Dynamics CRM systems, and related integrations.
  • Proficiency in CRM configuration, customisation, and integration.
  • Excellent problem-solving and analytical skills.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to manage multiple tasks and projects simultaneously, ensuring timely delivery.
  • Experience in user training and documentation creation.
  • A proactive and customer-focused mindset.


What we offer you:


Ciphr has a benefits package which has you and your family in mind.

As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer:


  • 30 days annual leave plus bank holidays
  • Family National Trust Membership
  • Birthday day off
  • Religious holiday swap
  • Family forming support - e.g., time off for family forming appointments or to support your partner
  • Enhanced maternity and paternity leave
  • Work from Anywhere for 4 weeks per year
  • Volunteering days for 2 days per year
  • Cycle to work scheme
  • Pension
  • Health cash plan
  • Life assurance
  • Technology/home improvements Loans
  • Perks at Work – access to exclusive discounts, cinema tickets, etc.
  • Regular training
  • £1,500 employee referral scheme
  • Medical Cover and Dental cover (after 6 months’ service)
  • Income Protection insurance (after 12 months’ service)


About Ciphr:


Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions.


Ciphr’s integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.


We are all about people at Ciphr. Our values are trust, service excellence, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us