System Implementer

1 week ago


Bath, Bath & N E Somerset, United Kingdom Barchester Healthcare Full time

FTC- 12 months. Exciting new opportunity for an experienced and passionate System Implementer to join the Barchester family. Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK.

The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained.

Barchester Healthcare is one of the UK's market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding.

Experience and skills required:

  • Excellent understanding of CRM systems (Salesforce would be advantageous)

  • Understanding of customer experience

  • Experience in supporting individuals to use systems

  • Enquiry management experience

  • Change management

  • Confident in working collaboratively

  • Able to get to grasp with new IT systems and processes with ease

  • Proven multi-tasker

Key Responsibilities:

  • Ensure that all staff are fully engaged with all the aspects of the CRM system

  • Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level

  • Contribute to the development of the standard operating procedures and processes for using a CRM system

  • Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience

  • Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation.

  • Provide input into the development and implementation of future phase project plans and strategies.

  • Contribute and support the delivery of training programmes for staff and digital transformation change plan.

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.


4400



  • Bath, UK, Bath & N E Somerset, United Kingdom Rotork Full time

    Job DescriptionWorking as part of the Finance D365 Systems team under the direction of the Finance Transactional Systems Manager and supported by two junior team members:Configuration management & Defect resolution• Preparation, testing & deployment of all new functionality or localisations to both new & existing sites• Ensuring solution is adequately...


  • Bath, UK, Bath & N E Somerset, United Kingdom Rotork Full time

    Job DescriptionThis is a 12 Month fixed term contract (3 days in the office, 2 days from home)This is a critical role for the development and support of integration between Rotork's Site Service business and the D365 Dynamics platform. On offer this the chance to work on the largest deployment of this ERP system in Europe and develop your career further...


  • Bath, UK, Bath & N E Somerset, United Kingdom Rotork Full time

    Job DescriptionThis is a 12 Month fixed term contract (3 days in the office, 2 days from home)This is a critical role for the development and support of integration between Rotork's Site Service business and the D365 Dynamics platform. On offer this the chance to work on the largest deployment of this ERP system in Europe and develop your career further...


  • Bath, Bath & N E Somerset, United Kingdom Blueprint Recruitment Solutions Full time

    Here at Blueprint Recruitment, we are searching for a Principal Electrical Design Engineer to join a multi-disciplinary Practice, on a contract basis. This position offers the chance to attend the Bath office on a hybrid basis whilst working on exciting international projects. As the selected candidate, you will have the opportunity to join an experienced...


  • Bath, UK, Bath & N E Somerset, United Kingdom Reed Full time

    My L&D specialists, this one is for you The key skills and experience we are looking for are:✨️Global L&D background✨️Talent Development✨️Facilitation✨️L & D Budget Management✨️Line Management✨️Learning Management System or Learning Engagement Platform experience✨️Leadership Development Programs✨️Digital LearningYou will hold...


  • Bath, UK, Bath & N E Somerset, United Kingdom Rotork Full time

    Job DescriptionThis role will drive the maturity of Rotork's Business Intelligence function by leading the efficient and reliable flow of data within the organisation.Sitting within the Development Team, the Senior Data Engineer will own the design, development, and management of the systems for collecting, storing, and analysing large volumes of data....


  • Bath, UK, Bath & N E Somerset, United Kingdom Rotork Full time

    Job DescriptionThis is a pivotal role in understanding our current ways of working, identifying limitations and possible problems, and running initiatives to drive tangible improvements to commercial outcomes and a culture of continuous improvement within the commercial areas of the business.Reporting to the Head of Commercial, you will work closely with...


  • Bath, UK, Bath & N E Somerset, United Kingdom Rotork Full time

    Job DescriptionThe Procurement and Supply Chain New Product Introduction Manager will play a critical role in driving the successful launch of new products within our organisation. This individual will be responsible for leading the definition of the externally supplied goods procurement and supply chain strategies for new product introductions, delivering...


  • Bath, Bath and North East Somerset, United Kingdom Rotork Full time

    Job DescriptionThis is a critical role driving transformative change to our engineering product data structure to ensure Rotork is strategically making efficiency gains. On offer it the chance to enact real change across a global engineering business, being the focal point of the future success of the business. The OpportunityReporting to the Head of...


  • Bath, Bath and North East Somerset, United Kingdom Rotork Full time

    Finance System Support SpecialistCome work with us at Rotork, the global leader in flow control and instrumentation, helping customers manage the flow of liquids, gases, and powders across various industries worldwide. Our mission is to Keep the World Flowing for Future Generations.We have been at the forefront of creating essential components for over six...


  • Bath, Bath and North East Somerset, United Kingdom Somerset NHS Foundation Trust Full time

    Job summary ERA Systems is a digital innovation looking at large scale spread and adoption across the NHS. Proof of concept and return on investment is currently looking to be realised within perinatal services and therefore ERA Systems is looking for an experienced project lead to drive forwards the next phase of the innovation. The main drive behind...

  • Systems Engineer

    6 days ago


    Bath, Bath and North East Somerset, United Kingdom Novia Financial Full time

    About usWe're an award-winning financial technology company based in the heart of beautiful Bath. We provide Financial Advisers with the technology, trading capabilities and service to help deliver great customer outcomes to their clients.We're determined to deliver technology that will keep us at the forefront of Intelligent Wealth Management and are...


  • Bath, Bath and North East Somerset, United Kingdom Sanderson Recruitment Plc Full time

    HR & Finance Systems Engineer (iTrent/Unit 4) Bath/Hybrid GBP50,000 - GBP54,000 + package A leading business based in Bath are seeking the experience of a HR & Finance Systems Engineer/Developer to join the team as part of their digital transformation journey. This role offers the opportunity to make a significant impact by developing and maintaining...


  • Bath, Bath and North East Somerset, United Kingdom DSJ Global Full time

    We are currently supporting a top flow control and instrumentation company on a hunt for a Supply Chain Manager. Our partner assists customers in overseeing the flow of liquids, gases, and powders across various industries on a global scale. They have recently kicked off an exciting ERP upgrade project.Key responsibilities include:Execute Business System...

  • ERP Specialist

    6 days ago


    Bath, Bath and North East Somerset, United Kingdom Horstman Defence Systems Limited Full time

    Horstman Defence Systems Limited, Bath, UKERP Specialist:The ERP Specialist will work as part of the Information Technology department. They will be required to develop, implement and troubleshoot the ERP system (Infor Syteline) in support of achieving business objectives. These activities will include problem solving, data analysis, modifying the front end,...


  • Bath, Bath and North East Somerset, United Kingdom JR United Kingdom Full time

    Job DescriptionWintel Infrastructure Delivery Engineer | Inside IR35Our client (major Defence organisation) is looking to onboard a strong Wintel Infrastructure Engineer to assist on a long-term programme, starting with an initial 6-month contract.For this role you must currently hold DV (Developed Vetting) level security clearance. We are unable to consider...

  • Expert

    6 days ago


    Bath, Bath and North East Somerset, United Kingdom DSJ Global Full time

    We are currently supporting the global market-leading flow control and instrumentation company in their search for a Supply Chain ERP Subject Matter Expert . Our partner helps their customers manager the flow of liquids, gasses and powders across many industries worldwide and they have recently invested £100million globally into an exciting ERP (D365)...


  • Bath, Bath and North East Somerset, United Kingdom DSJ Global Full time

    We are currently supporting the global market-leading flow control and instrumentation company in their search for a Supply Chain ERP Subject Matter Expert . Our partner helps their customers manager the flow of liquids, gasses and powders across many industries worldwide and they have recently invested £100million globally into an exciting ERP (D365)...

  • Reception Team Lead

    6 days ago


    Bath, Bath and North East Somerset, United Kingdom Combe Down Surgery Full time

    Ensure the waiting rooms/public areas are clean and well-presented, and that notice boards are up to date, music is playing, and queues are dealt with. Responsible for general office management of the back office at both surgeries, ensuring that reception office areas are tidy, well organised and well stocked. Oversee and manage any on the day changes to the...


  • Bath, Bath and North East Somerset, United Kingdom DSJ Global Full time

    We are currently supporting a global market-leading flow control and instrumentation company in their search for a Supply Chain Manager. Our partner helps their customers manager the flow of liquids, gasses and powders across many industries worldwide and they have recently embarked on an exciting ERP upgrade project. This role will be responsible for...