Current jobs related to Customer Service Advisor - Swindon UK, Wiltshire - BGA


  • Swindon, Wiltshire, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Contact Centre AdvisorJob Description:Start Date: 2nd December 2024Hours: Full Time 37.5 per week/7.5 hours per...

  • Customer Assistant

    7 days ago


    Swindon, UK, Wiltshire, United Kingdom SLS Recruitment Ltd Full time

    Sales Representatives– No Experience RequiredLooking for a Sales or Customer Service Assistant job roles but don’t have enough experience?Do you currently work in retail or hospitality and are fed up of a lack of progression and limited earning?If you are bored of having a job and want a career, then this is the opportunity for you!Our Swindon based...


  • Swindon, UK, Wiltshire, United Kingdom Banner Lane Full time

    Our client, a leading high-tech electronics company, specialises in advanced systems for military, broadcast, and satellite communications. They develop cutting-edge solutions for the secure and efficient transmission of critical signals over long distances, ensuring reliable performance in demanding environments. With a focus on innovation and tailored...


  • Swindon, UK, Wiltshire, United Kingdom Monahans Full time

    About Monahans:Monahans is a leading provider of accounting and business advisory services in the South West, with a rich heritage spanning over 120 years. With a network of offices across Wiltshire and Somerset, we are committed to helping businesses thrive by combining our traditional values with innovative approaches. We pride ourselves on fostering a...


  • Swindon, UK, Wiltshire, United Kingdom ManpowerGroup Full time

    Exciting Opportunity Alert! Manpower is Recruiting a Field Service Engineer on Behalf of a Global Leader in Optical and Precision Engineering Systems! Are you passionate about advanced technology and hands-on problem-solving? Manpower Engineering is looking for a Field Service Engineer to join a world-renowned company specializing in optical and precision...


  • Swindon, UK, Wiltshire, United Kingdom Banner Lane Full time

    Our client, a leading high-tech electronics company, specialises in advanced systems for military, broadcast, and satellite communications. They develop cutting-edge solutions for the secure and efficient transmission of critical signals over long distances, ensuring reliable performance in demanding environments. With a focus on innovation and tailored...

  • Field Sales Executive

    3 months ago


    Swindon, UK, Wiltshire, United Kingdom Ted Experience Full time

    Join Our Mission to Transform Lives – Be a Sales Advisor for a Revolutionary Tobacco Alternative!Are you ready to make a real impact and help adult smokers discover a healthier, more affordable alternative? Join our team and be part of a groundbreaking movement with our scientifically proven heated tobacco product that's 95% less harmful and a fraction...


  • Swindon, UK, Wiltshire, United Kingdom Gilson Full time

    This is a great opportunity for an entry-level or graduate candidate to gain valuable industry exposure, enhance their skills and progress within the life-sciences industry. We are looking for a Field Service Technician to join our team. Full training provided.About the jobOur mission is to provide customers with the best possible experience when performing...


  • Swindon, UK, Wiltshire, United Kingdom Atlas Recruitment Group Ltd Full time

    Electromechanical Field Service Engineer (Medical) – £34-36k starting salary, predominately based in the Swindon area to cover a customer base in the South West, with occasional travel outside of this area.Required experience:Previous engineering experience in a medical/dental/ophthalmic/robotics would be beneficial but not mandatory.Good core engineering...


  • Swindon, UK, Wiltshire, United Kingdom Peaple Talent Full time

    Job Title: IT Service Desk AnalystLocation: Swindon (Hybrid role - 2-3 days a week in the office)Salary: Up to £26,000 + 7.5% on-target bonusRole Overview: We are seeking a highly motivated IT Service Desk Analyst who is passionate about providing outstanding service and resolving IT issues to a high standard. This role is perfect for a natural...


  • Swindon, UK, Wiltshire, United Kingdom First Point Group Full time

    Are you a Network Engineer with fibre or Wireless networking experience and experience providing support / NOC support to customers? If you have some experience of working with Cisco hardware / routers / switches and/or working towards CCNA / CCNP qualifications, this could be an exciting opportunity for you to join a telecommunications solutions & services...


  • Swindon, UK, Wiltshire, United Kingdom RBW Consulting Full time

    Sales Support AdministratorLocation: Swindon (Fully Site-Based)I am recruiting for a business who are a leader in the pharmaceutical services industry, dedicated to providing innovative solutions and exceptional service to their clients. They are currently seeking a motivated and detail-oriented Sales Support Administrator to join the growing team in...

  • Casual Sales Assistant

    3 months ago


    Swindon, UK, Wiltshire, United Kingdom Frasers Group Full time

    FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant...

  • Sales Manager

    5 days ago


    Swindon, UK, Wiltshire, United Kingdom CTD Tiles Full time

    CTD is a leading provider of high-quality products and solutions within the House Builder Sector. We are committed to delivering exceptional service and innovative solutions to our clients, including national housebuilders, regional developers, tiling contractors, housing associations, and councils.We are seeking a dynamic and results-driven House Builder...


  • Swindon, UK, Wiltshire, United Kingdom Your Driver Medical Full time

    We need a GMC registered Doctor, above FY2 (with a full licence to practice) for a clinic in Swindon every other Saturday afternoon. The clinic is 3-4 hours long and pays £63.00 per hour. There is scope for other clinics in other locations. We offer full training and admin support. The medicals are very simple and you are simply applying well established...

  • Patient Adivsor

    3 days ago


    Salisbury, UK, Wiltshire, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorHours: Full time 40 hours - with travel to BournemouthSalary: OTE £26,000 per annum + benefitsLocation: SalisburyOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and...

  • Facilities Manager

    2 weeks ago


    Swindon, UK, Wiltshire, United Kingdom Pinnacle Group Limited Full time

    Pinnacle Group are looking for an experienced Facilities Manager to act as a single point of contact across a patch of schools based in Swindon. This role requires you to oversee all aspects of the building functions under a Total FM contract and be well versed in facilities management processes. You will be joining our Total FM team based in Swindon. The...


  • Swindon, UK, Wiltshire, United Kingdom Nationwide Building Society Part time

    Nationwide Building Society is a dynamic and innovative organisation dedicated to fostering growth and development within our colleagues. We are seeking a highly skilled and experienced Economic Crime Training Manager with a strong background in Learning & Development and knowledge of Economic Crime activities. The role will sit within our 1st line of...

  • Production Operator

    2 months ago


    Swindon, UK, Wiltshire, United Kingdom Impellam Group Full time

    Job purposeTo assist in achieving the manufacturing schedule in an effective, productive and responsible manner, achieving required product quality and on time delivery.Principal accountabilitiesCo-ordinate and take responsibility for output of high quality product.Achieve the agreed production plan on time.Adhere to site EHS standards and apply a Duty of...


  • Swindon, UK, Wiltshire, United Kingdom Construction Professionals Recruitment Full time

    Join a renowned property services provider in the South and Southeast, with extensive experience serving the public sector. This company consistently achieves award-winning outcomes through creative, sustainable, socially responsible, and environmentally aware approaches.Job Description: Trainee Resident Liaison Officer (RLO)As a Trainee Resident Liaison...

Customer Service Advisor

2 months ago


Swindon UK, Wiltshire, United Kingdom BGA Full time

BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Customer Service Advisor will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving and show a willingness to learn at speed.


Key Responsibilities:

  • Be the first point of contact to answer all incoming telephone calls in a professional and competent manner
  • Make outgoing calls to customers in regards to queries
  • Respond to internal and external enquiries via email and phone
  • Understand the product and logistical offer in order to provide excellent customer services
  • Input orders via email, over the phone and our electronic ordering system
  • Manage and update customer accounts
  • Perform general administration tasks
  • Working closely with UK and Export Sales, Product Management and Marketing to maximize the distribution of the BGA brand
  • Keeping the CRM ,Smartsheet updated and working with reports on Power BI


There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include:


Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases.


Training & Experience

Essential

  • Experience using MS excel
  • Experience in outlook and word
  • Experienced in customer service or a telephone based role
  • Excellent phone manner


Desirable

  • Experience within the automotive aftermarket sector
  • CRM, Power Bi and Smartsheet


Knowledge & Personal skills

Essential

  • Fluent in English
  • Highly motivated, confident and enthusiastic
  • Team working, able to build strong relationships (internally and externally)
  • Methodical and organised


Desirable

  • Language skills


The role is based in our Swindon office and will be required to work in the office Monday to Friday

Working hours: 9am to 5.15pm