Field Services Engineer

2 months ago

Swindon UK, Wiltshire, United Kingdom First Point Group Full time

Are you a Network Engineer with fibre or Wireless networking experience and experience providing support / NOC support to customers? If you have some experience of working with Cisco hardware / routers / switches and/or working towards CCNA / CCNP qualifications, this could be an exciting opportunity for you to join a telecommunications solutions & services company that work customers across multiple sectors - such as Telecommunications, Military/Defence, Utilities and Transportation. This opportunity would be a blend between office-based and field support meaning 5 days a week in Gloucester office.


Please note - sponsorship cannot be provided and you must be eligilbe for SC Clearance (5 years of continuous residence in the UK and have not left the country for more than 6 weeks at a time during this period).


This client provides tailored telecommunication solutions to deliver and run mission critical networks for their clients in a wide range of technologies including PDH, SDH, Ethernet/IP, MPLS, Optical specialised, DWDM, Cellular and Wireless, LTE based networking equipment and Syncronisation.


This opportunity is for a positive, hardworking candidate who is willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves. The company has a reputation for integrity and strong technical capability, the applicant will need to be a team player who can contribute ideas and apply good fault resolution methodology in an open environment. This person must also be capable of applying this knowledge both on-site with customers and in-house.


Key Technical Skills

  • Specialist knowledge in Optical Networks and associated hardware.
  • Familiar with a range of test equipment such as optical power meters & light sources, BERT’s, cellular scanners and multi-meters.
  • Familiar with Cellular RTE, Routing & Switching protocols and network synchronisation.
  • Able to conduct testing and produce full comprehensive test documentation / reports.
  • Experienced in fault finding methodology.
  • The ability to manage fault tickets process from beginning to end.
  • Ability to administer and run turnkey projects.
  • Experience with remote network management platforms.
  • Experience in Cisco hardware and configuration, ideally with CCNA level qualifications or working towards.


Additional skills & experience:

  • Excellent communication skills both verbally and written, internally and externally.
  • Comfortable engaging with both customers and suppliers on technical and project related matters.
  • Experience using Microsoft applications, such as Word, Excel and PowerPoint.
  • Ability to work as part of team or autonomously using their own initiative.
  • The ability to train other members of the team and customers.
  • Ability to transfer existing skills to the Cherry & White environment, technically, process-wise and by experience.
  • Ability to work under pressure and to given deadlines.
  • Available to carry out field activities as when the business requires, to include GPS & cabinet surveys, Installation of telecoms equipment, commissioning and fault rectification.


Additional attributes

  • A good work ethic that shows pride for their work and appearance.
  • Willingness to learn.
  • Hold or previously held any telecommunications-related courses/qualifications with regards to theory, installations, testing, commissioning, power & H&S.
  • Flexible approach to work.

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