Business Change Project Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Business Change Project Manager with proven experience who leads teams to deliver high quality projects on budget and within a specified timeframe.

The opportunity:

We are seeking an experienced and driven Business Change Project Manager to join our dynamic Change & Enablement team. This role will be instrumental in driving the successful adoption of cutting-edge AI tooling across a complex, multi-national business environment. You will be responsible for all aspects of project management, from planning and execution to stakeholder engagement and change implementation. This is a fantastic opportunity to be at the forefront of technological advancement and make a tangible impact on our organizations future.

What youll be doing:

Project Management:

• Develop and manage comprehensive project plans, including scope, timelines, budgets, resources, and risk mitigation strategies.
• Lead and motivate cross-functional project teams, ensuring clear communication, accountability, and timely delivery of milestones.
• Proactively identify and resolve project roadblocks and dependencies, escalating issues as needed.
• Implement robust project management methodologies and best practices, adhering to organizational standards.

Governance & Reporting:

• Establish and maintain effective project governance structures, ensuring alignment with organizational policies and procedures.
• Develop and deliver regular project status reports to key stakeholders, including senior management, highlighting progress, risks, and mitigation plans.
• Track and manage project budgets, providing accurate financial reporting and forecasting.

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders across all levels of the organization, including senior leadership.
• Conduct effective stakeholder analysis to identify needs, concerns, and potential resistance to change.
• Develop and implement targeted communication and engagement plans to ensure stakeholder buy-in and support throughout the project lifecycle.

Change Implementation:

• Input & manage the design and delivery of comprehensive change management strategies, addressing people, process, and technology impacts.
• Provide support in the scheduling and management of training delivery at scale as well as working with team to define and manage on-going support process for team to ensure value of new technology is maximised

Run Meetings:

• Plan, organize, and facilitate effective project meetings, workshops, and training sessions.
• Ensure clear meeting objectives, agendas, and outcomes, fostering collaboration and decision-making.

What we want from you:

Project Management:

• Proven track record of successfully managing complex, large-scale projects within budget and timeline constraints.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and best practices.
• Proficiency in project management tools (e.g., Microsoft Project, Jira, Asana).

Change Management:

• Experience in designing and implementing effective change management strategies within large, complex organizations.
• Strong understanding of change management methodologies (e.g., Prosci ADKAR model) and their practical application.

Communication & Stakeholder Management:

• Excellent communication skills, both written and verbal, with the ability to effectively communicate complex information to diverse audiences.
• Proven ability to build strong relationships with stakeholders at all levels, including senior management.
• Strong influencing and negotiation skills, with the ability to gain buy-in and support for change initiatives.

AI Tooling & Technology:

• A strong interest in and understanding of AI technologies and their potential business applications.
• Experience with implementing technology-driven change initiatives at scale is highly desirable.

Other:

• Bachelors degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Project Manager, with a focus on technology implementation and change management.
• Experience working in a multi-national organization is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, well also prioritise your career development and help you grow your skills. Well empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solutions culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. Thats why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the worlds leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsburys, Selfridges, Shell and Tiffany & Co. Weve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, were looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our clients successes and believe that anyone can show creative bravery no matter what their role is in the team.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.