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NOC Manager

2 months ago

Greater Manchester UK, Greater Manchester, United Kingdom ECS Resource Group Full time

NOC Manager

Location: Greater Manchester (Hybrid Working)

Shift Pattern: Mon-Fri (9-5)

Salary: £65k - £70k



Role Profile


The NOC (Network Operations Center) Manager is responsible for overseeing the daily operations of the NOC team, ensuring the continuous monitoring, maintenance, and management of the organization's IT infrastructure.

This role involves leading a team of NOC engineers and technicians, ensuring system uptime, managing incident responses, and optimizing network performance to meet the organization’s service level agreements (SLAs).

The NOC Manager will also collaborate with other departments to support and enhance the organization’s IT services



Skills and Experience


  • Experience in a Support Desk/NOC environment
  • Strong People Management skills
  • Strong performance management skills including coaching and building high performing teams
  • Experience in a technical environment. Ideally in IT or Telecommunications company with network / WIFI support
  • A strong technical understanding of network technology such as SD-WAN