Operational Specialist
2 months ago
Company Overview:
SF Express is a global leader in logistics and courier services, renowned for its exceptional customer service and efficient logistics solutions. We are committed to providing fast and reliable logistics services to our clients, with an extensive network worldwide. We are now inviting talented professionals to join our team and contribute to our ongoing success.
Job Description:
We are looking for a Logistics Operation Specialist to join our team at SF Express. The ideal candidate will have a strong background in logistics and express delivery, with experience in e-commerce logistics.
As a Logistics Operation Specialist, you will be responsible for managing the daily logistics operations, coordinating with various internal teams and external vendors, and ensuring on-time delivery of goods to customers. You will also be responsible for managing inventory, tracking shipments, and resolving any issues that may arise.
The successful candidate should have excellent communication skills in English, with knowledge of other languages such as Chinese being a plus. Additionally, the candidate should be proficient in Microsoft Office programs and have a strong attention to detail.
Responsibilities:
- Coordinate and manage daily logistics operations, ensuring on-time delivery of goods to customers
- Work with internal teams and external vendors to manage inventory, track shipments, and resolve any issues that may arise
- Monitor and report on key performance indicators (KPIs) for logistics operations
- Analyze logistics data to identify areas for improvement and implement changes as necessary
- Maintain accurate records of inventory and shipment tracking
- Ensure compliance with all regulations and company policies related to logistics and delivery
- Communicate effectively with customers and respond to inquiries in a timely manner
- Use Microsoft Office programs to create reports, analyze data, and manage logistics operations
Qualifications:
- Bachelor's degree in logistics, supply chain management, or a related field
- Minimum of 2 years of experience in logistics operations, preferably in the express delivery or e-commerce industry
- Fluency in English is required, knowledge of Chinese is a plus
- Strong analytical skills and attention to detail
- Proficiency in Microsoft Office programs
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving skills and ability to handle multiple tasks at once
- Familiarity with logistics software and tracking tools is a plus
If you are a detail-oriented individual with a passion for logistics and express delivery, and you meet the qualifications listed above, we encourage you to apply for this exciting opportunity at SF Express, in London.
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