Client Services Manager

2 days ago


London, UK, United Kingdom GradBay Full time

The Business


An independent and award-winning media agency specialising in Out Of Home media campaign planning, execution and reporting. Headquartered in Soho, London and offices in New York and Singapore this team of 40 are working with some of the best known brands and media agencies helping them reach audiences through iconic landmark media spaces.


The Job


You will join the team as a Client Executive, you will have an important role in providing support to Managers and Directors. You will be required to immerse yourself in the OOH world; learning quickly and honing your skills and knowledge of the industry. Your role will be crucial in assisting in the handling of large client accounts, and in managing smaller business accounts yourself.


Job Breakdown


  • Work closely with the team on all activities relating to the management and development of client accounts and media plans.
  • Be the first point of contact for incoming requests from clients, and support the team accordingly.
  • Compile outdoor solutions in response to client briefs, alongside Business Managers and Directors.
  • Conduct market research to help identify new business opportunities.
  • Help to populate and utilise planning and buying tools.
  • Grow your industry knowledge and accelerate professional development by attending internal and external training.
  • Develop and maintain excellent relationships within the wider industry.
  • Attend all media owner presentations;
  • Undertake additional and ad hoc duties as requested


Candidate Requirements


  • Strong interest in media/advertising (OOH in particular).
  • 1-2 years’ experience in the media industry.
  • Highly organised, with an eye for accuracy and detail.
  • Excellent verbal and written communication skills.
  • Working knowledge of Microsoft Excel and PowerPoint.
  • Professional and positive attitude.
  • Team-orientated.
  • Calm and assertive in times of conflict or high pressure.
  • Curious and ambitious.



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