Legal Operations and Process Improvement Manager

2 days ago

City Of London UK, Central London, United Kingdom Carousel Consultancy Ltd Full time

Legal Operations and Process Improvement Manager - Successful Law Firm - London / Hybrid Working - up to £80k + great benefits


We are on the hunt for an experienced Legal Operations and Process Improvement Manager, with proven experience in successfully managing complex projects, technology implementation and process improvements in a law firm, to join a leading law firm in the City.


The ideal candidate will have a project management qualification (PRINCE2) or a continuous improvement qualification (Lean Six Sigma green/black belt), although this isn’t essential if you have extensive experience.



In a nutshell: Leading a number of key process improvement projects, you will work closely with practice areas to ensure work is carried out faster, smarter and more efficiently, in a ‘hands-on’ strategic and operational capacity.



What’s on offer:

Our client is offering a competitive salary (c£75k-£80k) and core and flexible benefits scheme, which includes 25+ days annual leave, pension scheme, life assurance, private medical insurance, enhanced sick pay and maternity/paternity pay, discretionary bonus, wellness subsidy, childcare vouchers, cycle to work scheme, dental cover and more

Standard working hours are 9.30am - 5.30pm and hybrid working is offered.



Key responsibilities as the Legal Operations and Process Improvement Manager will include:


  • Implementing and overseeing operational processes to enhance efficiency and productivity, recommending and executing improvements
  • Developing and executing commercial strategies
  • Monitoring and managing financial performance including budgeting and cost control
  • Leading and mentoring a small team
  • Evaluating, selecting and implementing appropriate technology
  • Developing and maintaining risk management protocols, ensuring compliance with legal regulations
  • Generating and presenting data-driven reports to measure the effectiveness of operational improvements

And more.



What we’re looking for:


  • Prior experience in a similar operational / process improvement role in a law firm
  • Project Management qualification (PRINCE2) or a continuous improvement qualification (Lean Six Sigma green/black belt) is desired
  • Exceptional project management skills and a proven track record of successfully managing complex projects related to legal operations, tech implementation and process improvement
  • Strong budget management capabilities and good financial acumen
  • Ability to use data, metrics and feedback to make strategic decisions and to measure operational improvement success
  • Excellent leadership / management capabilities with the ability to foster a collaborative team and a culture of high performance
  • Strategic thinker with strong business acumen and a commercial mindset
  • Creative and innovative, always seeking to be proactive and progressive
  • Strong influencing skills at senior level
  • Proven ability to gain credibility at all levels
  • High proficiency in MS Office



Interested in this fantastic opportunity?

If you possess the operational / process improvement experience in a law firm experience that we’re looking for, then we want to hear from you

Please submit your CV, quoting ‘DH - Legal OPs and Process Improvement Manager’

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