Hotel General Manager

3 days ago

Manchester UK, Greater Manchester, United Kingdom Millennium Hotels UKEU - Careers Full time

We're looking for a General Manager to join the team at Copthorne Hotel Manchester


As a General Manager you will be working hand in hand with the Cluster General Manager and will oversee day-to-day running of the hotel by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community.


At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer


The responsibilities of the General Manager will include:

  • Achieving budgeted targets and consistently deliver Brand and Company standards.
  • Ensuring all employees display a professional, positive attitude, increase customer satisfaction levels and surpass customer expectations.
  • Oversee the day to day operation of the Hotel ensuring strict compliance with agreed standards, policies and procedures.
  • Developing, implementing and evaluating the agreed department goals and KPIs to support the business meet its strategic targets.
  • To ensure the highest level of customer satisfaction by creating and implementing agreed department standards to achieve increased customer loyalty and retention, external recognition and business growth.
  • Lead and create a team environment which promotes good employee morale and ensures a high level of commitment and pride in the Hotel.
  • Ensuring compliance with HR policies and procedures by all members of staff.
  • Proactively manage resources to increase sales and profit levels and reduce operating costs, whilst adhering to agreed standards.


To be successful in this role you will have:

  • An already exceptional track record driving business in a similar role within a full-service hotel
  • Experience working in a branded hotel
  • A strong commercial acumen.
  • Effective communication and leadership skills, with the ability to communicate across of levels


About the Hotel:

The Copthorne Hotel Manchester sits peacefully on the attractive Salford Quays waterfront and is within easy reach of MediaCityUK. The hotel offers modern guest rooms with a choice of Standard, Club or Suite accommodation. The Clippers Brasserie offers a traditional menu with views over Salford Quays. The Clippers Bar serves hearty pub food throughout the day with pre-dinner and pre-match drinks available.


About the Group:

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

  • General Manager

    2 weeks ago

    Manchester, M1, Manchester, United Kingdom Copthorne Hotel Manchester Full time

    Are you ready for your next adventure?We're looking for a General Manager to join the team atCopthorne Hotel Manchester As a General Manager you will be working hand in hand with the Cluster General Manager and will oversee day-to-day running of the hotel by maximising financial returns, driving development of people, creating and maintaining a unique...

  • Deputy General Manager

    2 weeks ago

    Manchester, M1, Manchester, United Kingdom Hotel Gotham Full time

    Be Yourself Be an Inspiration to Your Team Be Leonardo As a Deputy General Manager (Maternity Cover), youll keep the hotel running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll be working alongside the General Manager to oversee operations,...

  • Deputy General Manager

    1 week ago

    Manchester, North West, M2 4WU, Manchester, United Kingdom Hotel Gotham Full time

    Be Yourself Be an Inspiration to Your Team Be Leonardo As a Deputy General Manager (Maternity Cover), youll keep the hotel running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll be working alongside the General Manager to oversee operations,...

  • Hotel Operations Manager

    1 week ago

    Manchester, M1, Manchester, United Kingdom Tribe Manchester Airport Full time

    TRIBE Manchester Airport. Offering a modern feel and experience aimed at the 'Gen Z' market, this new build lifestyle branded hotel is located at Manchester airport and is the second of its kind in the UK under the TRIBE brand. This nine-storey, 12,300m2 hotel features 412 rooms and suites, a feature restaurant, bar and a gym. With the opportunity...

  • Operations Manager

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom Maldron Hotel Manchester Full time

    Operations Manager – Maldron Cathedral QuarterWe have a fantastic new vacancy for Operations Manager Maldron Cathedral Quarter.Fantastic New Hotel in the heart of Manchester, close to all transport links.Objective of the RoleReporting to & supporting the General Manager, the Operations Manager will manage the day to day operations for all areas of the...

  • Hotel Operations Manager

    1 week ago

    Manchester, North West, M90 1QX, Manchester, United Kingdom Tribe Manchester Airport Full time

    TRIBE Manchester Airport. Offering a modern feel and experience aimed at the 'Gen Z' market, this new build lifestyle branded hotel is located at Manchester airport and is the second of its kind in the UK under the TRIBE brand. This nine-storey, 12,300m2 hotel features 412 rooms and suites, a feature restaurant, bar and a gym. With the opportunity...

  • Maintenance Manager

    19 hours ago

    Manchester, M1, Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    Maintenance Manager – Clayton Hotel Manchester Airport We have a fantastic new vacancy for Experienced Maintenance Manager in the excellent Clayton Hotel Manchester Airport.With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored! This is a great chance for you to...

  • Night Duty Manager

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom Clayton Hotel Manchester City Centre Full time

    Nights Duty Manager – Clayton Hotel Manchester City Centre Clayton Hotel Manchester City Centre is seeking an experienced Night Duty Manager who will be responsible for the smooth operation of the hotel during the night to ensure high standards of guest satisfaction are achieved consistently.Objective of the RoleReporting to the Deputy General Manager, the...

  • General Manager

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom JW Lees Full time

    We are looking for a General Manager to join us at The Craigside Inn in Llandudno- Up to £50,000 per year plus bonus. Live in available, with a 2 bedroom accommodation.Located in the popular tourist destination of Llandudno in North Wales, The Craigside Inn, which also has 20 bedrooms, will receive a full rebranding and a stunning £1.2 million...

  • General Manager

    2 months ago

    Manchester, Greater Manchester, Greater Manchester, United Kingdom JW Lees Full time

    We are looking for a General Manager to join us at JW Lees! The Boot & Shoe, Lancaster - Up to £40,000 - Live In.The Boot & Shoe is a fabulous community pub located a short drive from the centre of Lancaster. It boasts a large beer garden to the front of the pub and a very popular function suite complete with its own bar. The entire site has recently...

  • Assistant General Manager

    2 months ago

    Manchester, M1, Manchester, United Kingdom Maya Full time

    MAYA MANCHESTERAssistant General ManagerWe are looking for a passionate and experienced Assistant General Manager, for a stylish and lively combination of Restaurant and Bar on the corner of Chorlton Street and Canal Street.Situated within an iconic location of Manchesters nightlife history and split across three floors, Maya is housing numerous areas, each...

  • Assistant Front Office Manager

    3 weeks ago

    Manchester, M1, Manchester, United Kingdom Copthorne Hotel Manchester Full time

    The Copthorne Hotel Manchester is seeking an experienced Assistant Front Office ManagerDo you have hotel Front Office experience at supervisory level?Are you an excellent service provider?Are you looking for an exciting new opportunity?If youve answered yes to the above, we could be an ideal opportunity for you.As Assistant Front Office Manager,...

  • Hotel - Duty Manager - Manchester

    1 week ago

    Manchester, Greater Manchester, Greater Manchester, United Kingdom Premier Inn Full time

    Hotel - Duty Manager - ManchesterDuty Manager – Manchester Trafford Centre West Premier Inn Come and be a Duty Manager at Premier Inn in Manchester. Manage a winning partnership between our leadership and housekeeping teams to make sure all aspects of the hotel experience are welcoming, safe and brilliant. Immediate start – retail experience relevant. ...

  • Hotel Manager, Manchester Altrincham

    1 week ago

    Altrincham, Greater Manchester, Greater Manchester, United Kingdom Premier Inn Full time

    Hotel Manager, Manchester Altrincham - Job title: Hotel Manager – Premier Inn – Manchester Altrincham Intro: Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more...

  • General Manager

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom Greene King Full time

    Company DescriptionThe Fountain House is a vibrant and iconic venue in the heart of Manchester. We are renowned for our exceptional food, incredible , and lively atmosphere. We are seeking a dynamic and experienced General Manager to lead our team and elevate our already outstanding reputation.As General Manager, you'll have the freedom to succeed to...

  • General Manager

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom The Fountain House Full time

    The Fountain House is a vibrant and iconic venue in the heart of Manchester. We are renowned for our exceptional food, incredible , and lively atmosphere. We are seeking a dynamic and experienced General Manager to lead our team and elevate our already outstanding reputation.As General Manager, youll have the freedom to succeed to build a business to be...

  • Hotel Receptionist

    3 weeks ago

    Manchester, M1, Manchester, United Kingdom Melia Hotels International Full time

    The world is yours with Meli Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. About INNSiDE Manchester Contemporary architecture, avant-garde...

  • Guest Relations Manager

    2 weeks ago

    Manchester, M1, Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    Guest Relations Manager - Clayton Hotel Manchester AirportWe have an exciting opportunity for an experienced Guest Relations Manager in the Clayton Hotel Manchester Airport.With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored! This is a great chance for you to join...

  • Hotel Reservations Agent

    4 weeks ago

    Manchester, M1, Manchester, United Kingdom Tribe Manchester Airport Full time

    Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to...

  • Room Attendant

    19 hours ago

    Manchester, M1, Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    Room Attendant – Clayton Hotel Manchester Airport We have a fantastic new vacancy for a Full-Time Room Attendant in the excellent Clayton Hotel Manchester Airport .Objective of the RoleReporting to the Accommodation Supervisor, the Room Attendant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general...