Rooms Technician

1 month ago

South West London London, London, United Kingdom Maybourne Hotel Group Full time

Rooms Technician
The Berkeley and The Emory

A fantastic opportunity has arisen for an experienced Rooms Technician to join the Technical Services team at The Berkeley and The Emory.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, and our Berkeley Café.

As aRooms Technicianyou will be responsible for the maintenance of our rooms and suites ensuring that the highest standards are maintained at all times. You will be ensuring all furniture is intact, all electrical appliances are working and visually safe, and plumbing in bathroom is maintained. You will be also working closely with our Painter & Decorator and French polisher to ensure our rooms are up to the required standard and ready for our guests to enjoy. Other responsibilities include reporting any defects or health and safety issues to our Assistant Chief Engineer and assisting with other duties required by the business.

Main responsibilities of the role include but are not limited to:

  • Assist the hotel in working towards the vision of being meticulously maintained.
  • Ensure all jobs reported are followed up to completion ensuring a high level of service.
  • Detect and report any faults to the Office co-ordinator.
  • Ensure all plumbing in room is maintained and working correctly to a five-star standard.
  • Bring to the attention of the HODs any possible Health and Safety risks in the building.
  • Assist the guest with any requests they might have whilst staying in the hotel.
  • Ensuring all electrical appliances are visually safe and report any defects to the Front Office Team.
  • Working closely with the Painter & Decorator and French Polisher to ensure the general standard of the room is up to five-star standards.
  • Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA and Forbes standards at all times.

Successful candidates for the Rooms Technician will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.

We are looking for an enthusiastic, motivated individual, who ideally has knowledge of the hospitality or travel and tourism industry however this is not essential. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

We anticipate applicants will have worked in a similar role within a luxury hotel environment.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme Introduce a Star where you can earn up to £1,500*.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.


Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


AMRT1_UKCT

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